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Listed sixteen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
16d ago
Listed eighteen days ago

This is a Full time job

subClassification: Training & DevelopmentTraining & Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
  • Formulate training and development strategies to meet the requirements
  • Continuously enhance and review the talent development framework and mechanisms
  • Keep abreast with the latest market trend in people development
18d ago
Listed twenty eight days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
28d ago
Listed twenty nine days ago

This is a Full time job

subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
29d ago
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Listed twenty one days ago

This is a Full time job

subClassification: Training & DevelopmentTraining & Development
classification: Human Resources & Recruitment(Human Resources & Recruitment)
  • Drive the talent development agenda to enhance capabilities
  • Understand the fast-evolving development needs of our employees
  • Min. of 10 yrs’ relevant exp preferably in the financial services industry
21d ago
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