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Listed one day ago

Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1d ago
Listed thirteen days ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
13d ago
Listed fifteen days ago

Senior Officer / Officer, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
15d ago
Listed twenty five days ago

Assistant Manager – Transformation and Architecture

at Generali Life (Hong Kong) Limited

This is a Full time job

Tai Koo, Eastern District
subClassification: Architects
Architects
classification: Information & Communication Technology
(Information & Communication Technology)
  • Familiar with cloud services models (IaaS / SaaS / PaaS)
  • Familiar with Containerization, Serverless, microservice architecture style
  • Good understanding of insurance, data mgt tools, data governance principles
25d ago
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