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Listed six days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
6d ago
Listed ten hours ago

This is a Full time job

subClassification: Biological & Biomedical Sciences
classification: Science & Technology
  • Manage the Health@InnoHK accts & nurture the spinoffs from research institutes
  • 10 years of experience, preferably in new business / market development
  • Experience in technology transfer and commercialization
10h ago
Listed eighteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
18d ago
Listed eighteen days ago

This is a Full time job

subClassification: Customer Service - Customer Facing
classification: Call Centre & Customer Service
  • Experience of managing Customer Services Centres and leading a team
  • Face-to-face experience in customer communications
  • On a roster basis
18d ago
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