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Listed seventeen days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
17d ago
Listed more than thirty days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Degree with 7 years' operational/incident management at supervisory experience
  • Work closely with related teams to mitigate customer dissatisfaction
  • Be the point of contact with stakeholders in the cycle of incident management
30d+ ago
Listed three days ago

This is a Full time job

subClassification: Aviation ServicesAviation Services
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Oversees the efficient and effective execution for MRO operations and processes
  • Monitor’s product quality & ensures shipped order comply with HKCAD requirement
  • Knowledge of FAA, EASA, JCAB and HKCAD regulations
3d ago
Listed four days ago

This is a Full time job

subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • University degree with minimum 5 years customer services experience
  • Ability to work in a team, jointly driving project with other teammates
  • Support develop/modify MIS Report for result tracking
4d ago
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