Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
Support Senior Manager to drive strategic business & operations efficiency
10 years Customer Service Operations experience, with 5 years supervisory role

17d ago

Listed twenty four days ago

Customer Service Ambassador (Wealth Select Centre & Customer Service Centre)

at AIA Hong Kong

This is a Full time job

North Point, Eastern District

subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Counter Services
One stop MCV verification service
Solid knowledge of Life Insurance

24d ago

Be an early applicant

Listed twenty four days ago

Customer Service Advisor (Hotline)

at AIA Hong Kong

This is a Full time job

Kai Tak, Kowloon City District

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Hotline Operations
Career Progression
IIQE 1, 2, 3 and 5

24d ago

Listed twenty six days ago

Assistant Customer Services Manager

at AIA Hong Kong

This is a Full time job

Quarry Bay, Eastern District

subClassification: Supervisors/Team LeadersSupervisors/Team Leaders

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Hotline Operations with supervision experience
Holder of IIQE 1,2,3,5, FLMI & ACS
Project planning

26d ago

Listed twenty nine days ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Resolve complaint cases from customers and referred by regulators/sales channels
Identify service gaps through investigation and improve customer experience
3-5 years experience in Customer Service Operations with supervisory role

29d ago

Listed two days ago

Complaints and Advice Officer (Ref. CAO)

at Consumer Council

This is a Full time job

North Point, Eastern District

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

5-day work
Medical Benefits
Attractive remuneration package

2d ago

Listed one day ago

Team Leader/ CS Supervisor, Managed Services, Customer Due Diligence (MJ002134)

at KPMG

This is a Full time job

Aberdeen, Southern District

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Exp in CS and Operations
Strong interpersonal and communication skills
Supervisory and leadership experience

1d ago

Be an early applicant

Listed three days ago

Donor Service Assistant / Officer (International NGO)

at Save the Children Hong Kong Limited

This is a Full time job

Sai Wan, Central and Western District

subClassification: Customer Service - Call CentreCustomer Service - Call Centre

classification: Call Centre & Customer Service(Call Centre & Customer Service)

HKCEE/DSE or above; at least 2yrs exp. in customer service
Conduct outbound calls; respond hotline ; maintain and retain donor relationship
Friendly and dynamic working environment

3d ago

Be an early applicant

Listed four days ago