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Listed fourteen days ago

Senior Customer Care Officer (Voice of Customer)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bachelor degree holder or relevant educational qualifications
  • 5 yrs’ exp. in sizeable customer service environment, preferably contact centre
  • Handle and resolve the escalated cases in both verbal and written communication
14d ago
Listed twenty days ago

Assistant Manager BCP and Operational Risk

at Cathay Pacific Airways Ltd

This is a Full time job

Tung Chung, Islands District
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Develop Customer Care risk management frameworks, policies and procedures
  • Collaborate with relevant stakeholders to identify potential risk exposures
  • Travel Benefits, 5-day work, Medical Benefits
20d ago
Be an early applicant
Listed twenty nine days ago

Senior Customer Care Officer (Quality Assurance and Training)

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bachelor degree in Business or related disciplines
  • 5 years’ exp. in recruitment, training, quality assurance and staff engagement
  • Develop recruitment strategies to attract and select qualified candidates
29d ago
Expiring soon
Listed twenty eight days ago

Analytics & Process Improvement Executive

at Cathay Pacific Airways Ltd

This is a Full time job

Tung Chung, Islands District
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Assists Customer Support Operations team to improve operational efficiency
  • Support Business Units to address pain points and to drive improvements
  • Travel Benefits, 5-day work, Medical Benefits
28d ago
Expiring soon
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