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Listed fourteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
14d ago
Listed thirteen days ago

This is a Full time job

subClassification: Networks & Systems Administration
classification: Information & Communication Technology
  • APAC Coverage Team Lead
  • Working proficiency in English, Cantonese, and Mandarin
  • Attractive Package: Hybrid Work Mode, 20 days AL, Global Family Insurance etc
13d ago
Listed eighteen days ago

This is a Full time job

subClassification: Product Management & Development
classification: Information & Communication Technology
  • AI applications expert in Financial Industry
  • At least 3 years of exp in AI, LLM, Chatgpt, Machine Learning
  • 5-Days Work, Performance Bonus, Medical; Welcome IANG / QMAS / TTPS Visa
18d ago
Listed twenty six days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
26d ago
Listed fourteen days ago

This is a Full time job

subClassification: Compliance & Risk
classification: Banking & Financial Services
  • Review processes on RCSA, Audit, Regulatory, SOX Reviews, Incidents, etc.
  • Participate and share advice on key projects from risk & compliance perspectives
  • 10 years related experience, preferably from insurance/financial institutions
14d ago
Listed fourteen days ago

This is a Full time job

subClassification: Compliance & Risk
classification: Banking & Financial Services
  • Review processes on RCSA, Audit, Regulatory, SOX Reviews, Incidents, etc.
  • Participate and share advice on key projects from risk & compliance perspectives
  • 6 years related experience, preferably from insurance/financial institutions
14d ago
Listed twelve days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Develop Customer Care risk management frameworks, policies and procedures
  • Collaborate with relevant stakeholders to identify potential risk exposures
  • Travel Benefits, 5-day work, Medical Benefits
12d ago
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