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Listed seven days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
7d ago
Listed nineteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
19d ago
Listed ten days ago

This is a Full time job

$90,000 – $120,000 per month
subClassification: Product Management & Development
classification: Marketing & Communications
  • Responsible for product market research in the insurance field
  • Connect with customer stakeholders, communicate the pain points of customer
  • Link the insurance ecosystem, such as medical care, health, and elderly care
10d ago
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