Jobs in Hong Kong - May 2024

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Manager, Customer Contact Centre (Hotline)

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
Support Senior Manager to drive strategic business & operations efficiency
10 years Customer Service Operations experience, with 5 years supervisory role

1d ago

Listed thirteen days ago

Assistant Manager, Customer Relations

at Prudential Hong Kong Limited

This is a Full time job

Quarry Bay, Eastern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Resolve complaint cases from customers and referred by regulators/sales channels
Identify service gaps through investigation and improve customer experience
3-5 years experience in Customer Service Operations with supervisory role

13d ago

Listed nine days ago

Sales Operation Manager

at Openrice Limited

This is a Full time job

Quarry Bay, Eastern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Lead a team to perform sales admin tasks
Supervise daily sales support operation
Strong problem solving and communication skills

9d ago

Listed twenty four days ago

Operations & Customer Service Officer

at World Courier HKG Ltd

This is a Full time job

Fortress Hill, Eastern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

24d ago

Listed two days ago

Senior Customer Intelligence Specialist (Permanent/ 2-Year Contract)

at CLP Power Hong Kong Limited 中華電力有限公司

This is a Full time job

Sham Shui Po, Sham Shui Po District

subClassification: Strategy & Planning

Strategy & Planning

classification: Consulting & Strategy

(Consulting & Strategy)

5+ years' experience in payment collections and relevant processes
Strong analytical skill with knowledge of data analytic and visualisation tools
Collaborating with multiple stakeholders for project implementation.

2d ago

Listed three days ago

Customer Services / Terminal Manager

at Cotai Water Jet

This is a Full time job

Sheung Wan, Central and Western District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Customer Services / Terminal Manager
Double pay, Discretionary Performance Bonus, Medical and hospital Insurance
At least 5 years of experience in operations or customer services management

3d ago

Listed thirteen days ago

Assistant Customer Services Manager

at AsiaWorld-Expo Management Limited

This is a Full time job

Airport Area, Islands District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Customer Services / Help Desk / Reception
Hospitality Management
Attractive Package

13d ago

Listed thirteen days ago

Assistant Customer Service Manager

at City Chain Company Limited

This is a Full time job

Kowloon Bay, Kwun Tong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Attractive remuneration, medical scheme
5 days work, family leave, monthly early release
Collaborative Environment, Excellent Career Path

13d ago

Listed ten days ago

Senior Assistant, Customer Information Maintenance (Bank Confirmation)

at Dah Sing Financial Group

This is a Full time job

Hong Kong

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Prepare voucher, advice and G/L for banking transaction, fee collection
Secondary education or above
Minimum 1 year experience in banking operations

10d ago

Listed fourteen days ago

Assistant Business Incident Manager

at The Hong Kong Jockey Club

This is a Full time job

Sha Tin District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Degree with 7 years' operational/incident management at supervisory experience
Work closely with related teams to mitigate customer dissatisfaction
Be the point of contact with stakeholders in the cycle of incident management

14d ago

Listed seven days ago

Manager, Customer Services (Partnership Concierge)

at FTLife Insurance Company Limited

This is a Full time job

Ngau Tau Kok, Kwun Tong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

7d ago

Listed more than thirty days ago

Senior Manager / Team Head (Customer Services Operation)

at HGC Global Communications Limited

This is a Full time job

Tsing Yi, Kwai Tsing District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Post-sales account premium services management
Customer Services Operation
Workflow Enhancement

30d+ ago

Listed twenty three days ago

Senior Assistant, Customer Information Maintenance (Bank Confirmation)

at Dah Sing Financial Group

This is a Full time job

Hong Kong

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Prepare voucher, advice and G/L for banking transaction, fee collection
Secondary education or above
Minimum 1 year experience in banking operations

23d ago

Listed more than thirty days ago

Associate Customer Service Manager

at Orange Coast Datacomm (HK) Ltd

This is a Full time job

Hong Kong

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

30d+ ago

Listed twenty five days ago

Assistant Customer Service Manager (eCommerce)

at Project E Beauty Limited

This is a Full time job

Kwai Fong, Kwai Tsing District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

At least 5 years of Customer Service Experience
Sensitive to marketing and beauty trends
Young and Energetic Team

25d ago

Listed sixteen days ago

Customer Service Officer / Assistant

at Motive Force Technology Limited

This is a Full time job

Kwun Tong, Kwun Tong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Performance bonus
Five-day work
Birthday leave

16d ago

Listed twenty seven days ago

Inventory and Customer Service Supervisor ( e-commerce )

at Manpower Services (Hong Kong) Limited

This is a Full time job

Tsim Sha Tsui, Yau Tsim Mong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

27d ago

Listed twenty four days ago

Customer Service & Project Coordinator

at EVI Services Limited

This is a Full time job

Mong Kok, Yau Tsim Mong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Diploma/HD holder
2 years of working experience
Knowledge in early childhood education preferably

24d ago

Listed twenty four days ago

Customer Service & Project Coordinator

at EVI Services Limited

This is a Full time job

Mong Kok, Yau Tsim Mong District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

24d ago

Listed nine days ago

Senior Manager, Customer Relations

at AXA Hong Kong

This is a Full time job

Wong Chuk Hang, Southern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Handle Life and General Insurance complaints
Investigate complaint cases
Team Management

9d ago

Listed twenty one days ago

Customer Services Manager

at Lufthansa Technik Component Services Asia Pacific Limited

This is a Full time job

Sai Ying Pun, Central and Western District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Experience in aviation component for customer professional consultant
Able to travel to Germany and extensively within Asia
Hybrid Model (Remotely & In the office)

21d ago

Listed more than thirty days ago

Coordinator, Customer Care

at DKSH Hong Kong Limited

This is a Full time job

Wong Chuk Hang, Southern District

subClassification: Management & Support

Management & Support

classification: Call Centre & Customer Service

(Call Centre & Customer Service)

Deliver quality service in handling inquiries, order status tracking, complaints
Knowledge in SAP operations will be advantageous
Fresh Graduate with passion in operation or customer service are welcome!

30d+ ago

Listed more than thirty days ago