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Listed fifteen days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Resolve complaint cases from customers and referred by regulators/sales channels
  • Identify service gaps through investigation and improve customer experience
  • 3-5 years experience in Customer Service Operations with supervisory role
15d ago
Listed three days ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
3d ago
Listed twenty three days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Experience of working in call centre environment
  • Social media & email team; Rotate to different business units
  • Good interpersonal and presentation skills
23d ago
Listed one day ago

This is a Full time job

subClassification: Supervisors/Team Leaders
classification: Call Centre & Customer Service
  • DSE Graduate or above
  • 5-day work per week; shift duty needed from Monday to Sunday
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
1d ago
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