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Listed one day ago

This is a Full time job

subClassification: Management & Support
classification: Call Centre & Customer Service
  • Oversee hotline sub-teams’ performance (productivity, quality & TAT) to meet KPI
  • Support Senior Manager to drive strategic business & operations efficiency
  • 10 years Customer Service Operations experience, with 5 years supervisory role
1d ago
Listed three days ago

This is a Contract/Temp job

subClassification: Business/Systems Analysts
classification: Information & Communication Technology
  • Degree holder or above in Computer Science or a related discipline
  • Business Analyst/ Project Manager certification
  • Experience in retail applications for CS, CRM and call centre solutions
3d ago
Listed fifteen days ago

This is a Full time job

subClassification: Customer Service - Call Centre
classification: Call Centre & Customer Service
  • Handle and resolve customer enquiries & requests in a professional manner
  • 3-5 years Call Centre/Service Centre experience with customer-oriented mindset
  • 5 days work, great team environment, training provided
15d ago
Listed twenty three days ago

This is a Full time job

subClassification: Networks & Systems Administration
classification: Information & Communication Technology
  • Design, develop, and deploy an on-premise large language model (LLM)
  • Implement classification models like email, sentiment and case classification
  • Develop a chatbot using Retrieval Augmented Generation and LLM
23d ago
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