餐廳侍應CV / Profile終極懶人包

餐廳侍應CV / Profile終極懶人包

好多前線餐飲職位都係用面試進行甄選,但比較高級嘅職位或者餐廳就會要求職者交埋履歷表。用英文寫履歷表,就可以更加表現到自己嘅語文能力啦。

jobsDB今次誠意呈獻「餐廳侍應CV / Profile終極懶人包」,包羅各類工作職責嘅描述句子,梗有一句啱你用!不過記得呢啲句子僅供參考,千祈唔好照抄,要根據自己嘅工作經驗同要應徵嘅工作去customise佢哋㗎!

交完CV,記得仲要睇埋:餐飲業前線職位面試貼士

餐廳侍應CV / Profile終極懶人包


履歷概要(Summary)

撰寫重點:以段落或列點形式總結自己的經驗和技能,內容須簡明扼要。

Courteous and service-oriented waitress with 2 years’ firsthand experience in high volume and fast paced café environment. A dependable team player who brings excellent interpersonal skills, professional etiquette, and passion to ensure customer satisfaction to your company.

 

Highly accomplished and professional Head Server with six years’ serving experience and specialised in fine dining Japanese cuisine and alcohol. Good understanding of standard operating procedures of restaurants with a track record of training and supervising 50+ new hires and regular wait staff. Heavily focused on customer service and relations in order to maximise revenue and customer satisfaction.

 

  • 5 years of experience in food preparation and service, with 2 years in fine dining establishment
  • Proven track record of exhibiting exceptional customer service during high-volumn operations
  • Ability to memorise entire menu and ingredients, and explain food preparation to customers
  • Certificate in Food Handling and Safety from XXX Association

 


工作解說(Job Description)

撰寫重點:每份工作的解說宜總結為三至四個重點,只突顯優秀的工作表現及成就,省略與應徵工作無關的工作及雜務。

管理類:

Worked in a supervisory position, created work schedule for a staff of 10 and prepared reports at the end of shift on staff control, food control and sales.

 

Assisted manager in making plans and setting up for banquets for wedding, corporate events and parties.

 

Assisted in payroll duties of full-time and part-time staff.

 

Supervised and coordinated with catering staff to serve up to 150 customers across 30 tables at once.

 

Trained and supported new employees on serving techniques and procedures to uphold the standard of service, quality, sanitation and safety according to company policies.

 

Took responsibility for complaints from customers as well as co-workers.

 

對客類:

Greeted and welcomed guests to a 100+ seat restaurant in a courteous and professional manner.

 

Multi-tasked by escorting customers to their tables and ensuring they are settled comfortably, while continuously assisting already seated customers.

 

Presented the menus and answered queries about it, and recommended daily specials.

 

Memorised entire menu and ingredients, and explained food preparation to customers.

 

Provided details on the cocktails and spirits menu, and gave recommendations to complement patrons’ meals.

 

Took orders, assembled accurate plating, served meals, set and cleared tables, and handled currency and credit transactions quickly and accurately.

 

Took and entered orders into a tablet for transmittal to kitchen staff.

 

Performed cash and credit transactions using a POS system.

 

Aided customers with any needs and resolved complaints promptly and professionally.

 

支援類:

Took and confirmed reservations over phone and through the online reservation system, maintaining availability to ensure that no over-booking occurred.

 

Ensured cleanliness of the dining area, preparation station, counters and some parts of the kitchen.

 

Experienced in setting up events/parties and providing special services for customers.

 

Experienced in preparing salad and other appetisers, brewing coffee, and mixing drinks.

 

Maintained and restocked inventory of supplies, and kept the stock room clean and organised.

 

Closed out registers and prepared cashier report.

 


工作成就(Accomplishments)

撰寫重點:儘可能以數量、金額、百分比等實際數字證明你的工作成就。

Enhanced positive feedback by 20% by training staff in high quality guest service etiquette.

 

Leveraged promotion strategies to upsell the customer on daily specials and signature dishes, resulting in increased sales by 30%.

 

Selected by manager to help training 5 new waiters on guest service, safety procedures, proper food handling and restaurant protocols.

 

Ranked as “Best Waitress of the Month” (out of 50) in August and December 2016 in recognition of job performance and customer service.

 

延伸閱讀:

[職場故事]90分的薯條已經交到貨(?)

50句飲食業者最憎嘅麻煩客說話,你聽過幾多句?

將興趣變職業!蛋糕烘焙師分享入行點滴

想搵酒店及餐飲業好工?想知唔同職位可以搵幾多?即刻上「Hospitality/F&B Frontline 前線酒店及餐飲業專頁」睇睇!

 

 

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