After a long time of consideration, you have finally made the decision that retail is where you would like to start your working life. The hours are flexible. The shop design looks fabulous. You will get to know the latest trends, and feel excited about introducing cool products to customers. Yet as a green hand, you may be a bit nervous about not having much interview experience. Here are three tips to help you better present the key points that retail interviewers are expecting.
No.1 Expand your responses with concrete examples.
Quite a number of hiring managers often mention that the answers they get are too general to learn about a candidate’s abilities, especially when it comes to “soft skills” questions. For instance, good interpersonal and communication skills are vital in retailing. When an interviewer asks “how well do you get along with coworkers?”, instead of giving a vague answer of “I do enjoy working with people”, it is more advisable to focus on a specific situation, and explain how you managed to achieve the target through effective communication and team work.
No.2 Make your answers relevant to the post.
The problem that “answers are not relevant to the job” sometimes arise when the questions are related to your work experience in retailing, through which the interviewers intend to test the interviewee’s understanding of the skills needed in a retail job.
In answering these questions, being aware of the job duties and qualifications would help you to pick previous trainings or experiences that are related to the position. Outline some transferable skills that you have gained, and explain how these abilities will make you a qualified candidate for the position.
No. 3 Research before interview and use the findings properly.
It is critical to gather useful information about the company you are interviewing with and figure out how to use it to your benefit by doing background research.
In a retail interview, you are very likely to face questions about not only the brands and products you are expected to sell, but also the retailer’s business strategy, opportunities and threats. For example:
- What do you know about us?
- What do you know about our products?
- Who are our main competitors?
- What challenges do you think our company is facing?
- What are your thoughts on our CSR policy?
These are excellent opportunities that you should grasp to impress the prospective employer with your own insights from background research.
Source: Faro Recruitment