打工仔每日都會收到大量電郵,無論是同事、客戶及其他合作夥伴,Email老是常出現的”Hope you’re well!”。到底是否可以一句萬事通行?其實不同身份/處境/狀態都應該使用配合當下狀況的開場白,讓電郵發揮更好的溝通能力。
第一次接觸
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Good morning/Good afternoon
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I hope this email finds you well.
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Allow me to introduce myself.
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I’m reaching out to discuss…
跟進某些事情的進度
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As discussed,…
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As promised, I am…
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I am checking in on…
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I am getting back to you about…
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I am following up on our conversation from…
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As per our phone conversation earlier…
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I just wanted to circle back around to…
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Could you please provide me with an update on…?
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I just wanted to bump this back up in your inbox in case you missed it.
▪ 職場英文咁寫已過時?學識用清新自然Email用語/開場白/上下款
▪ 仲嚟well received?寫好公事email,閃避港式英文
想吸引收件人的注意
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What if I told you that…?
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How would you like to…?
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I noticed that you/your company/your competitor recently…
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I have a few ideas on how your business can leverage…
營造親切的個人感覺
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Congratulations on your [recent achievement]!
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It was great bumping into/catching up with you…
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I hope you enjoyed your [event]!
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How did the [project/campaign] turn out?
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I loved your recent [social media post/article] on…
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I am very impressed with the way you/your company…
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[Name] suggested that I get in touch with you to…
▪ 【病假英語】WhatsApp、email語境大不同 請sick leave的5大注意事項
▪ Best Regards變Best Regrets﹗打開公司Email,千奇百趣的錯字語錄來了
想直接了當地進入正題
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Quick question!
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Can you do me a favour?
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I need your help with…
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Can I pick your brain on…?
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Could you let me know your thoughts on…?
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I have a few suggestions on…
在電郵中加入活潑的幽默感
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I hope you had a fabulous weekend!
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I hope you are having a great start to the week!
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I hope you are having a wonderful day!
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Happy Friday!
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I hope you have had your morning coffee.
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Yes! It’s me again!
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I come bearing good news—there are only [number] days till Friday!
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I promise this email will not be as long as the last one!
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I hope you were not waiting for someone else’s email.
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If this email ruined the ‘zero’ status of your inbox, I sincerely apologise!
一句開場白當然不能夠走天下,寄件者應在掌握一定的情報下才向對方發出電郵。尤其如果與對方僅在公事上作交流,語境就宜保持專業中性。當然若是關係要好的合作夥伴,用字活潑一點、生動一點也絕無問題!一旦決定好用哪句作為開場白,之後的核心內容就更易水到渠成了﹗
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