Position Summary- Food and Beverage Manager
Food and beverage managers are an integral part of hospitality industry. They are required to work in hotels, restaurants, and canteens of educational institutions or offices etc., to ensure smooth overall operations and customer satisfaction. They are responsible to forecast, budget, plan and control the ordering of food and beverages for a hospitality property; recruit & train competitive staff, oversee efficient management of stock, and run quality checks.
They manage the cost related to the purchasing of food and beverages which includes sourcing, ordering and transportation of Food & drinks. Their responsibilities also involve proper training of staff on food preparation, legal alcoholic beverage service, enforcing kitchen safety and health standards. They set daily and weekly cleaning schedules for the kitchen and front of house, and set work schedules of employees. They also oversee food cost, waste and employee hours.
While doing their best to optimize the company’s profitability and creating the best dining experience, they also watch over that the company is represented correctly and its standards are met.
This position often requires long working hours as well as flexibility of working late evening and over the weekends. A Food & Beverage Manager may be required to work overtime and in shifts in the event of private functions and weddings etc. This position reports directly either to the Financial Manager or General Manager.
Aspirants for this job need to have strong leadership skills, customer orientation and an ability to take feedback constructively.
Below are some tips for writing a CV of Food and Beverage Manager
- Write a summary statement in 2-4 lines that defines you as a professional and correspond your experience and skills with the requirements for the role. Mention the skills you possess like business aptitude, strong communication and leadership skills.
An energetic and passionate Food & Beverage Manager with over 13 years of experience. Possess proven track record of successfully operating restaurants, generating revenue and increasing profitability while demonstrating strong communication and leadership skills.
Emphasize on essential points in Work Experience
- Highlight the relevant experience you have in financial functions such as purchasing F&B stock, drafting budgets, generating financial reports and carrying out any other financial duties. It always helps to share numbers where possible. For example: Assisted with development of a budget plan to operate a restaurant expected to generate over $4 million gross sales a year.
- Add details if you have designed and updated menus for restaurants, and also kept abreast with food trends and customer preferences for this purpose. For example: Increased customer base by 50% by incorporating a complete vegan section in the existing menu; Created a separate nut free menu to cater to customers with allergies, as a result, increasing footfall from 2000 to 3000.
- Hiring and efficiently managing staff is an important part of this role. State if you have hired, trained, evaluated and terminated F&B staff. E.g., Successfully developed a training program and hired a staff of over 100 people to start the operation of a new restaurant.
- Refer to your knowledge and ability to work in compliance with all health and safety regulations.
Food & Beverage Director – LMN Hotel and Resort Group
April 2010 – present
Food & Beverage Manager – OPQ Park Hotel
May 2005 – April 2010
- Food and beverage managers need to be courteous and professional at all times, answering questions and dealing with complaints in an efficient manner. Some of the key skills required for this position are ability to spot and resolve problems efficiently, strong communication, leadership and organization skills, business aptitude, ability to manage personnel, and meet financial targets.
- Include your working knowledge of computer software programs such as MS Office, restaurant management software and/or POS Software etc.
- A Food & Beverage Manager should acquire a hospitality diploma, as well as experience in different food and beverage departments or in similar positions in the hospitality field. In this section, give details of any degree/ diplomas you have attained as well as if you have gained any training or certifications through hospitality or food service management programs.
Bachelor of Science (Honours) in Hotel Management
The Hong Kong Polytechnic University (2005)