Employees Show Moderate Work Commitment

Employees in Hong Kong show a moderate level of commitment towards their work, according to the results of “The Employee Confidence, Work Commitment and Work Value Survey 2010” conducted by the Department of Management at City University of Hong Kong (CityU).

Work commitment index (WCI) consists of two aspects, including organizational commitment and occupational commitment. It is measures on a scale of 1 to 5. A higher score reflects a higher level of work commitment.

The survey has found that the WCI for 2010 is 3.52 and is a little bit lower than the index last year (3.58). Among job sectors surveyed, community, social & personal services score the highest in WCI (3.64), followed by wholesale & retail (3.62). Manufacturing and financing, insurance, real estate & business services score the lowest (3.39).

It is reported that the occupational commitment (3.66) is higher than organizational commitment (3.39). Dr Olivia Ip King-ming, Associate Professor, Department of Management, CityU, commented that some companies cut headcount and reduced salaries of staff during the financial tsunami, and such policies would affect the morale of staff.

Among all age groups, employees of the post-80s score the lowest in WCI, with 3.21 for occupational commitment and 3.11 for organizational commitment. Dr Ip pointed out that if the career expectation of the post-80s generation cannot be met in the long run, grievances will be built up. Corporations should think of ways to help these employees to increase their confidence.

The survey was conducted between March and April this year, interviewing by telephone 522 Hong Kong citizens in full-time employment and aged 18 or above.

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