Sports Executives are by and large responsible to supervise, coordinate, and ensure smooth running of day to day operations of sports and recreation facilities, events, and activities. They generally oversee recreation programs, events, sports personnel, participants, and assist staff members as and when required. Their responsibilities may include handling registrations and memberships including data entry, database management and monthly reporting etc.; supporting with marketing and promotion of services on official website, social media, and through other modes; handling administration and logistics for programs and events; and providing administrative and secretarial support including filing, answering phone calls, and handling customer enquiries.
The role may also involve providing assistance with the management of scheduled sports events; following through with the timely opening and closing of the designated facilities; setting up and taking out program equipment; and implementing daily attendance procedure ensuring that the instructors, coaches, and staff are available and report in a timely manner; Assisting with recruitment, training, and evaluation of site personnel and contractors. enforcing safety rules as well as monitoring individual and group activities to ensure that all patrons and staff are adhering to guidelines and safety standards.
Sports executives may also be required to fill up forms and reports as well as interact with program and event managers, specialists, employees, patrons, parents/guardians, and other participants. Hence, they require effective communication and excellent customer services skills in addition to operational understanding of facility equipment and systems. They may also sometimes be expected to work on weekends, public holidays, and in shifts.
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Sports Executive (Sports & Recreation)
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Example:
An energetic Sports Executive with 4 years of work experience, excellent communication skills, and expertise in sports and events organization. Provided excellent customer services to all participants and resolved issues ensuring 100% customer satisfaction. Assisted in setting up over 25 special events and sports tournaments adhering to high quality standards and safety guidelines. |
AB Sports Club, Hong Kong Sports Executive, January, 2018 – May, 2020 Monitored day-to-day operations of the club, including but not limited to, administrative tasks, budget control, recruitment of staff, maintenance of membership records, ensuring optimum service standards.Organised, oversaw, and liaised a range of sports events and recreation programs catering to children, adults, and senior citizens.Assisted with development of schedules and implementation of sports and recreation activities in line with predefined program goals.Arranged and disassembled equipment ensuring clean and safe environment at the facility in addition to monitoring and reporting safety hazards.Enforced rules and regulation governing the programs and rendered first aid assistance to patrons and staff.Supported and supervised training of sports personnel for various programs and assisted with marketing and promotional activities. MN Housing Estate, Hong Kong Recreation Assistant, May, 2016 – December, 2018 Managed smooth running of daily operations of clubhouse and carried out administrative duties.Maintained accurate records of membership details and payment receipts; communicated professionally both verbally and in writing with members.Built and developed effective long term relationships with colleagues, members and other patrons.Provided assistance with facility reservation; maintained cleanliness and upkeep of equipment in compliance with safety standards and guideline.Performed other ad-hoc duties as assigned by the supervisor. |
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Proficient in MS Office and Chinese word processing |
Example:
Occupational First Aid Training Course and Cardio-Pulmonary Resuscitation (CPR) The University of Hong Kong Diploma in Sport and Recreation Management HKUSPACE |
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