In “Is your team ready for the 10 biggest HR trends? (part 1)” we summarized the top 5 trends that create an integrated view of the social enterprise, from Deloitte’s “The Rise of the Social Enterprise” report. This time, we summarize the final 5 for you below.
6. Citizenship and social impact: Society holds the mirror
As mentioned in the last article, an organisation is judged by its impact on society. The report defines the term “citizenship” as everything that the organisation does that impacts society. It found that an “organisation’s financial performance appears to be linked to its citizenship record” and that good citizenship records can outperform competitors financially.
However, although 77% of respondents rated citizenship as important, only 18% say that this was reflected as top priority in their corporate strategy. Despite so, in the era of the social enterprise, more organisations are now taking measures to move in this direction as such efforts are by all means necessary and vital for the success of their business.
7. Well-being: A strategy and a responsibility
The level of stress one can experience in today’s digital world is the result of the increasing demand for faster turnaround deliverables, better work performance and instant responses to work matters. This creates a variety of health issues such as lack of sleep and the disregard of one’s health including proper food intake leading to various medical conditions that impact one’s health.
In response, many organisations are investing in providing well-being programmes for their employees simply because good health is important for an employee to function (work) well. However, the report found that the gap between what employees want and what companies are delivering remains; organisations need to work harder to make well-being as their strategic priority.
8. AI, robotics and automation: Humans in the loop
With the influx of AI, robotics and automation, the report highlights how quickly organisations have awakened to this trend. Perhaps more surprisingly, organisations are aware that such new technologies are not really eliminating jobs but eliminating routine work, creating new jobs in return. This is evident when skills such as complex problem-solving (63%), cognitive abilities (55%), and social skills (52%) are predicted to be what the future demands for.
Successful organisations are the ones that are able to incorporate the human elements (with the relevant skills) into the loop; and rethink the work architecture to leverage on the usage of technology to create a system that is more efficient, valuable for customers and meaningful for employees.
9. The hyperconnected workplace: Will productivity reign?
Like it or not, the digital world has left each and every one of us “overloaded” by messages through the usage of our daily communication devices and information by intelligent systems. Almost every company today have more than one system in place with the objective of giving people intelligent ways to communicate and deliver efficient work, yet the global workforce productivity growth is reportedly at its lowest rate in almost two decades.
The report suggests that to achieve the full benefits of a hyperconnected workplace, a collaboration is required between HR, IT and business leaders to build an integrated work environment that combines technology, physical space design, new leadership approaches, and new work practices.
10. People data: How far is too far?
The growing power of people data analytics has become an important tool for HR professionals and organisations, yielding many new opportunities to better collect, hire, manage, retain and optimise the workforce. Nevertheless, there is always the question of data security and with heightened rewards, come heightened risks.
There have been too many stories of companies leaking data into the wrong hands hence the role that HR plays in this sense is significant. As gatekeepers, HR professionals need to work together with business leaders to step up their role in protecting these data and ensuring tighter security in a much bigger way.
This comprehensive research serves as a wake-up call to many organisations today. Although we may not be ready for these 10 trends yet, we are, undoubtedly moving towards the direction of transforming from business enterprises into social enterprises. It would be better for you to start understanding these issues earlier and start developing new ideas and strategies now, to ensure that your organisation remains resilient in this new paradigm shift.
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