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醫務電話客戶服務員 Medical Customer Service Officer (Call Centre)Union Medical Healthcare Limited
  • Mong Kok
  • Salary provided
  • Posted on 15 Aug 2019
醫務電話客戶服務員 Medical Customer Service Officer (Call Centre)Union Medical Healthcare Limited

Job Highlights

  • Handle inbound & outbound calls
  • Follow up & ensure appropriate services
  • Assist to handle client appointments

Job Description


  • Handle inbound & outbound calls in professional and efficient manner
  • Follow up & ensure appropriate services & support given to clients
  • Assist to handle client appointments
  • Proactively provide feedback to supervisor on improving customers service levels
  • Provide clerical duties and support Ad-hoc customer service duties as assigned


  • F.5 or above
  • 1 to 2 years working experience in customer service
  • Experience in call center or complaints handling is highly preferred
  • Fluent in written and spoken Chinese, communicative level of English and Mandarin
  • Good in interpersonal and communication skills
  • Self-motivated, independent, problem solving skills
  • Proficiency in MS Office applications (Excel, PowerPoint and Words) and Chinese Word Processing


Please apply in confidence with full resume, expected salary and availability to the Human Resources Department, Union Honor International Enterprise Limited, Room 2107-09, 21/F, Office Tower, Langham Place, 8 Argyle Street, Mong Kok, Kowloon or email by clicking “Apply Now” button.


Interested party may also email the full resume to recruit @ or whatsapp to 6655-6953.


The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within six months.

Additional Information

Years of Experience
1 year
Employment Type
Full Time
Benefits & Others
Five-day work week, Medical insurance

Company Overview

Union Medical Healthcare Limited

Union Medical Healthcare Limited (the “UMH”) and its subsidiaries were established in 2005 and listed on the main board of HKEX on 11 March 2016 (stock code: 2138), is one of leading beauty and medical groups in Hong Kong. We offer professional treatments as well as quality services and products with our 5 core values; Care, Commitment, Safety, Effectiveness and Success. UMH Group aims to provide our customers with unique medical aesthetic treatments through our high-end medical clinic centers alongside with our excellent technical expertise and impeccable guest service. Growing rapidly, we now also offer premium and preventive medical healthcare services like Health Scan, Specialist, Chiropractic and Physio Treatment. 


We currently have more than 40 branches in Hong Kong, Macau and Mainland China with more than 1500 employees. Our subsidiary including DR REBORN, ONE DENTAL, New York Medical Group, Swissline, Young Aesthetics, Toni & Guy, La Chioma and re:HEALTH are providing premium service for over 400,000 members.


香港醫思醫療集團有限公司於2005年成立,並於2016311日於香港聯交所主板上市 (股份代號:2138),為香港其中一間最大上市醫學美容集團,以5大核心價值:「將心比心」、「信守承諾」、「安全至上」、「專業有效」及「安居樂業」為服務宗旨,匯聚環球頂級醫療及美容儀器和技術、自設美學診所及手術室,培訓最優秀專業人才以提供至臻品質之醫療及美容產品和服務,致力成為一間具國際級水準的多元化醫療及美容集團。隨著行業急速發展,集團現在亦提供優質的醫療保健服務,如健康檢查,專科脊醫治療,脊椎指壓和理療。


集團成員包括DR REBORNONE DENTAL New York Medical GroupSwisslineYoung AestheticsToni & GuyLa Chioma re:HEALTH等,遍佈香港,澳門及內地,位處市中心或為鐵路沿線,佔地超過20多萬呎。另設多間醫學治療室及手術室,由註冊醫生及整形外科專科醫生主理,聘用約1500名員工,為接近40萬會員提供專業服務。

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