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Account Management Officer/ Senior Account Management OfficerArvato Services Hong Kong Limited
Account Management Officer/ Senior Account Management OfficerArvato Services Hong Kong Limited
Job Highlights
  • Prepare reports and provide analysis
  • Account management activities;
  • Double Pay, Bonus, Medical, 5 day work
Job Description

Job Responsibilities:

  1. Commercial management including rates administration and quote management
  2. Prepare reports and provide analysis on efficiency and profitability of account.
  3. Monitor PnL development of assigned accounts
  4. Interact with all levels within the organization on all areas related to the assigned accounts
  5. Follow up with operations to provide closed loop response to customer's enquiries and request.
  6. Communicate with global colleagues, global customers, manage customer escalations and assist to drive initiative for continuous process improvement.
  7. Multi-task across different customers/programs.
  8. Support solution design for assigned accounts
  9. Support in large scale projects or full ownership of small-medium scale projects
  10. Account management activities e.g. billing, invoicing checking.

Job Requirements:

  • Degree holder in Supply Chain Management, Business Administration or related discipline.
  • 3-5 years demonstrated work experience in customer service, supply chain management.
  • Good communication and interpersonal skills.
  • Excellent in both English and Chinese.
  • Excellent command of PC knowledge including Excel and PowerPoint
  • Experience in SAP is a plus
  • Candidate with more experience will consider as as Senior Position
Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Double pay, Education allowance, Five-day work week, Life insurance, Medical insurance, Overtime pay, Performance bonus
Company details

Arvato SCM Solutions is part of Arvato AG. Arvato AG is a leading international technology service provider that lives and breathes digital technology. More than 66,000 employees design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include Digital Marketing, Financial, CRM, SCM and IT solutions, as well as all services related to the creation and distribution of printed products and digital storage media. arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA. More information is available at