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Account ManagerECG Digital Commerce Limited
Account ManagerECG Digital Commerce Limited
Job Highlights
  • Account Management in eCommerce
  • Knowledge of China eCommerce platforms
  • 5-day; Free Shuttle Bus; Double Pay
Job Description

Responsibilities:

  • Manage eGAM assigned accounts with daily maintenance and monitoring; identify and develop new business opportunities within the given accounts segment
  • eCommerce operations for customers including warehouse, product promotions, and reporting
  • Handle & direct the process of eCommerce services to the Principal
  • Demonstrate a thorough understanding of customers’ business, plan the resources appropriately and offer value proposition with viable solutions to meet your customers’ needs
  • Discuss the SOP / KPI with customer and ensure all other cross functional departments understand the customer’s service expectation, execute the SOP requirement full compliance of the process and procedures
  • Maintain thorough understanding of dynamic market changes in SCM industry, provide the solutions and equip with knowledge of market intelligence
  • Implement and manage the effective delivery of key customer programs including communication strategies, customer training, and provide the customer’s reports
  • Coordinate with cross functional teams; liaise with the customers appointed partners and able to establish / sustain strong working relationships across departments or regions
  • Evaluation of the service with key accounts periodically; determine customers’ unmet needs and evaluate it internally for adequate follow up

Requirements:

  • Bachelor degree or above in eCommerce, logistics, supply chain management, marketing, or relevant qualification
  • At least 3 years relevant experience
  • Familiar in eCommerce or business related disciplines
  • Knowledge of China eCommerce platforms such as Tmall and JD is a plus
  • Good command of both spoken and written English, Chinese and Mandarin

Attractive remuneration package and excellent career development opportunities will be offered to the right candidates.  For Interested parties, please apply with a detailed resume stating present and expected salary by clicking "Apply Now".

Personal data collected will be used for recruitment purposes only and kept confidential.

Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Benefits
Double pay, Five-day work week, Free shuttle bus, Medical insurance
Company details

ECG is a China-based eCommerce solutions provider, providing on-demand digital commerce technology development and related execution capabilities for retailers and fashion brands from around the world. ECG acts as a “one-stop” enabling partner for designer fashion, branded apparel and retail companies seeking to sell their products online in China, Australia and around the world by providing integrated online and offline technology and supply chain solutions. ECG connects the brands to the online customers through the development and marketing of brand site transactional platforms and in China, on Alibaba Group’s Tmall, Tencent's Wechat and JD.com. For more information, please visit: www.ecargo.com.

ECG is a wholly owned subsidiary of eCargo Holdings Limited, a company listed on the Australian Securities Exchange (ASX: ECG).

Currently, ECG are looking for capable candidates to join our growing team in the following role,