PCCW Solutions Limited

Account Services Executive

PCCW Solutions Limited
Posted on 16-Apr-21

Account Services Executive

PCCW Solutions Limited

Job Highlights

  • Establish High Level of Customer Satisfaction
  • Post-Sales administration support to sales team
  • Experienced in contract management is an advantage

Job Description

The Job:

  • Establish High Level of Customer Satisfaction
  • Liaise with internal party on daily internal sales operations
  • Post-Sales administration support to sales team of HK
  • Assist sales team on simple order closing
  • Processing sales orders by following company procedures.
  • Supporting the sales force with general operations to help reach the team’s objectives
  • Taking phone calls from customers and process simple orders
  • Communicating internally important feedback from customers
  • Dealing with and responding to high volumes of emails
  • Assists in review and comment on customer contract/terms

The Person:

  • Post-secondary educated with 1-2 years’ related working experience OR University degree in Business/Finance/Economics/ Marketing/Commerce or related disciplines
  • High organisational skills and ability to manage a number of orders at the same time
  • Ability to prioritise own workload
  • Strong communication skills
  • Well versed in skills in Microsoft Office Suite, Excel and CRM systems
  • An administrative or sales background
  • Must be detail oriented
  • Excellent communication skills
  • Experienced  candidates with lower educational background will also be considered
  • Experienced in contract management being an advantage

Interested candidates are encouraged submit their CV/ resume along with the current and expected salaries to this link: or email to [email protected] .

Additional Information

Career Level
Entry Level
Years of Experience
1 year
Job Type
Full Time

Company Overview

PCCW Solutions, the IT flagship of PCCW Group, is a leading IT services company, a digital transformation and outsourcing partner of choice for clients in all industries across the Pan-Asia region. We adopt cutting-edge technologies to empower clients transform digitally, create business values and success in the ever-changing economic environment. With our global data center coverage and innovative Infinitum™ solutions suite, including Cloud, Advanced Analytics, AI, Digital and IoT solutions, we have digitally transformed businesses across many industries, revolutionizing the way they operate, and transforming customer experiences along the way. Please visit our LinkedIn Career Page:

Additional Company Information

Information Technology