SEEK Asia Style Guide

Administrator ( 1 year contract)AXA Hong Kong
Administrator ( 1 year contract)AXA Hong Kong

Job Highlights

  • Documents handling
  • Administrative work
  • Stable back office role

Job Description

Job Responsibilities

  • Performs a variety of imaging and microfilming related duties for new submissions according to the guideline including the following:
  • Prepare documents for scanning/microfilming
  • Scan / microfilm the documents
  • Perform quality control procedures by inspecting the coding system of microfilm/image, evaluating the quality of the duplicates, editing images and indexing/labeling documents for retrieval purposes
  • Maintain accurate, organized files for fast and convenient retrieval after scanning and indexing
  • Take care of in-coming mails and fax and refer them to the right parties.
  • Provides quality administrative support to seniors and customers when requested
  • Participate in the implementation of operation plan
  • Ensure the agreed service standards are achieved
  • Assist the Manager to manage the daily operation of the team(s) to ensure effective functionality and high integrity of the operations
  • Participate in product development and perform system testing
  • Provide operational support to the department including data inputting, stock keeping of forms and office equipment etc

Job Requirements

  • Secondary School or above
  • At least 2 years working experience
  • Knowledge of imaging process
  • Strong customer service mindset
  • Good problem solving skills
  • Good command of both written and spoken English and Chinese
  • Good PC knowledge

Additional Information

Career Level
Entry Level
School Certificate
Years of Experience
1 year
Employment Type
Contract, Full Time

Company Overview

AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.
We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

1Based on 2013 Office of the Commissioner of Insurance market share statistics

Additional Company Information

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