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Talent Consultancy Ltd (Airline Hotlines Center)

Airline Customer Services Officer / 航空專線客户服務主任 (5 days, $15K+, 另加 New Join Bonus $12K)

Talent Consultancy Ltd (Airline Hotlines Center)
HK$14,000 - 20,000 /month (negotiable)
Posted on 26 Jan 2020

Airline Customer Services Officer / 航空專線客户服務主任 (5 days, $15K+, 另加 New Join Bonus $12K)

Talent Consultancy Ltd (Airline Hotlines Center)

Job Highlights

  • Salary: $15,000 or above (Plus other allowances);
  • New Join Bonus $12,000 and Year End Bonus;
  • Training with salary with 14 days annual leave;

Job Description


  • Monthly Salary: $15,000 or above which includes monthly allowances;
  • Monthly Salary: $18,000 or above for Supervisor Level (Must having 5 years or above Supervisor experience in Call Center);
  • New Join Bonus:  $12,000 for the First year;
  • days work per week, 8.5 hours / day;
  • 3 months On-the-job training with salary at Fixed Office Hours;
  • 14 days annual leave;
  • Discretionary bonus;
  • Excellent Career development opportunities.



  • Handle the incoming telephone call from the airline members;
  • NO Cold Call and NO Selling;
  • Answer inquiries in professional and efficient manner;
  • Cooperate with other teams members to resolve customer's request efficiently.



  • Bachelor degree holder or Post-Secondary / F.5 ;
  • Fluent in Cantonese, Mandarin and English is a MUST;
  • Willing to work shift duty and on roster basis;
  • Minimum 1 year customer service OR related experience, preferably gained from Airline / Hotel / Travel Agency industry;
  • Fresh graduate with Summer Job / Internship experience will also be considered;
  • Customer-oriented with passion, patience and caring attitude;
  • Good interpersonal and communication skills.


Candidates without fluent English / Mandarin can be consider as other Program's Customer Services Positions.


Candidates with Fluent Japanese or Korean Language can be consider as Foreigner Language Team and get extra $1,500 Monthly Language Allowance.


Attractive remuneration package commensurate with qualifications and experience will be offered to the right candidate.  Interested parties please use the following "APPLY NOW" function to apply for the job.  A full resume stating date of availability, current & expected salary are required.


Or email the Full Resume to philip @


For any further inquiries about the job, please feel free to send message by WhatsApp at 9321 6332 (No telephone call will be answer).



All personal data collected will be used for recruitment purpose only.  Applicants not hearing from us within 3 weeks may consider their applications unsuccessful.

Additional Information

Career Level
Entry Level
Years of Experience
1 year
Employment Type
Full Time, Permanent

Company Overview

Talent Consultancy Limited is a professional, dynamic and aggressive consultancy providing a wide range of recruitment related solutions to our clients around the world. We have a successful proven track record for searching & selecting the best talent for different corporations or institutions. Today, through us, those talents have already become the decision makers and department leaders in many successful corporations or institutions.

Our client, a 
well established Listed
 company, is inviting applications from high calibre professionals for the position of Airline Customer Services Officer.



Additional Company Information

Benefits & Others
Double pay, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Overtime pay, Performance bonus