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Airport Customer Services Officer/SupervisorSATS HK Limited
Airport Customer Services Officer/SupervisorSATS HK Limited
Job Highlights
  • DSE/F5/Fresh Graduate are welcome
  • Free staff tickets
  • Passion in aviation/customer services
Job Description


  • Responsible for the operation of Passenger Services Department on the day-to-day basis in Hong Kong International Airport.



  • Responsible for the operation of the Passenger Service Department on day to day basis, including:
  • Check in, pre-departure, arrival services, special services, lost & found and ticketing services.
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty.
  • Take reasonable care of the health and safety of self and of others.
  • Carry out any other duties as required and directed by the Company.


Capabilities and Experience

  • Form 5 / HKDSE or above
  • Good spoken English, Cantonese and Mandarin
  • Good customer services skills
  • Team worker and shift duties required
  • Ability to work on own initiative
  • Candidates with no experience / Fresh graduates will be considered 
  • Candidates with relevant experience will be offered Senior Officer/Supervisor position


If you feel interested in our position, please come to our walk-in Interview:

Walk-in Interview

Date:  Every Monday to Friday

Time: 9:00 am - 5:30 pm

Venue: 6T016, 6/F, Terminal 1, Hong Kong International Airport (香港國際機場1號客運大樓6樓6T016)

Date:  Every Tuesday to Friday

Time: 9:30 am - 11:30 am & 2:30 pm - 5:00 pm

Venue: Rm501, 5/F, Asia Airfreight (AAT) Terminal 2, 10 Chun Ping Road, Lantau, Hong Kong (大嶼山駿坪路10號亞洲空運中心5樓501室)


***Please bring along the following documents when you come***

1) HKID Card

2) Resume and a photo 

3) Original copies of educational and work references


OR send your cover letter and resume with present & expected salary and available date via

Apply Now or [email protected] or Whatsapp at 6686 8908

We offer attractive remuneration package to the right candidate.


Personal data collected will be used for recruitment purpose only


Additional Information
Years of Experience
Employment Type
Contract, Full Time, Permanent
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Overtime pay, Performance bonus
Company details

About SATS HK Limited

SATS HK Limited is a joint venture of Hong Kong Airlines Ltd and SATS Ltd.  We provide a full spectrum of professional ground handling services at the Hong Kong International Airport including both passenger and ramp handling services to airline customers.  For more information, please visit our facebook (

 We are now inviting high caliber individuals to join us for the following position.

新翔 (香港) 有限公司為香港航空新加坡新翔集團的合資公司,在香港國際機場提供一站式優質卓越的停機坪及旅客地勤服務。為配合業務發展,現正積極招攬各方人才加入SATS HK團隊。

我們誠邀對航空業充滿熱誠的您,與我們一同體驗您的「飛」一般之旅。加入 SATS HK成為我們的STAR, 開展您的夢想道路。