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Analyst, Application SupportDHL EXPRESS (HONG KONG) LIMITED
Analyst, Application SupportDHL EXPRESS (HONG KONG) LIMITED
Job Highlights
  • Prepare technical documentations
  • Assist in global application deployment
  • Minimum 3 years’ experience
Job Description

Working Location: Kowloon Bay


  • Assist Project Manager in developing and implementing the full software development life cycle (SDLC)
  • Develop and ensure quality delivery of local programs to meet stakeholders’ requirements
  • Prepare technical documentations
  • Provide application support on daily IT related incidents, especially priority and critical outages
  • Monitor high priority service related incidents, conduct root cause analysis and deliver resolution to avoid recurrence of issues
  • Assist in global application deployment to local country
  • Provide support via phone calls and remote control when required in non-office hour


  • Degree holder in Information Technology or related disciplines
  • Minimum 3 years’ experience in developing, implementing and supporting IT applications, preferably in logistics/ transportation industry or multinational companies
  • Familiar with programming skills including Unix shell scripting, MySQL, PERL
  • Knowledge on PHP, ASP, MSSQL, JAVA, JSON and Informix 4GL will be an advantage
  • Good knowledge of operation systems, desktop systems, application environment and latest web technologies
  • Customer focused with good influencing skills
  • Good planning, organizing and analytical skills
  • Strong communication and interpersonal skills
  • Proactive and able to work independently
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin)


Please send your CV to [email protected]

indicating your current and expected salary, and availability. For more job opportunities, please visit our website at

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at [email protected].

Additional Information
Years of Experience
3 years
Employment Type
Full Time, Permanent
Company Website
Company details


DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 360,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 60 billion euros in 2017.