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Analyst, Cloud Operations - REQ1408 (Based in Hong Kong)Melco Resorts & Entertainment
Analyst, Cloud Operations - REQ1408 (Based in Hong Kong)Melco Resorts & Entertainment
Job Highlights
  • Provide Enterprise IT 24x7 Cloud platform support
  • Implement solution and develop procedure
  • Perform daily Cloud platform support
Job Description


The successful candidate will work as a part of IT operations team to perform daily Cloud platform support of the company’s global IT operations.


The candidate is expected to implement solution and develop procedure for ‘keep the lights on” activities for applications hosted in Amazon Web Services (AWS) and Microsoft Azure, based on a set of defined guidance and practices. Automation and DevOps are two key characteristics of the solution. Hence, candidate is expected to write script (e.g. AWS CLI script) and develop AWS CloudFormation templates.



  • Provide Enterprise IT 24x7 Cloud platform support
  • Configure and monitor availability and performance metrics
  • Develop and manage resource utilization, billing, and optimization process
  • Analyze performance bottleneck based on monitoring data
  • Configure and manage security polices, compliance policies, and access controls to AWS/Azure resources.
  • Configure and manage audit for AWS/Azure resources
  • Develop and operate patch management/backup/restoration procedure
  • Develop or update CloudFormation/Resource Manager script to automate provisioning of AWS/Azure resources
  • Develop AWS/Azure command line script or CloudFormation/Resource Manager script to automate tasks
  • Respond and resolve production incidents related to AWS/Azure resources as well as operating systems running on EC2 instances (e.g. Ubuntu Linux and Windows Server etc.)
  • Comply with database standards, guidelines and operational policies and procedures in accordance to SOX/ISO20000/ISO27001/ITIL standards


  • 2+ years Hands-on experience on enterprise cloud environment and virtualization technology will be advantage, e.g. AWS, Azure, Google Cloud Platform, VMWare vSphere/View and Microsoft HyperV/RDS etc.
  • Possess good working knowledge of Window, Linux, Unix, Java, Shell script,, C#, JSON
  • Hands-on experience on VDI and DBMS will be advantage, e.g. VMWare Horizon View, AWS workspace, SQLServer, Oracle and MongoDB etc.
  • Gaming industry exposure will be advantage.



  • Possess relevant tertiary academic or professional qualifications
  • SQLServer DBA, Azure, OCP, AWS or equivalent will be an advantage


Skills / Competencies

  • Good problem-solving, interpersonal and analytical skills
  • Self-motivated, dependable and quality oriented
  • Able to work under pressure and tight schedule, independently and proactively


To apply or for more information, please visit our website:

Suitable candidates will be invited for an interview within 4 weeks of their application. All information collected will be used for recruitment purposes only.

Additional Information
Career Level
Entry Level
Non-Degree Tertiary
Years of Experience
2 years
Employment Type
Full Time, Permanent
Company details

Melco Resorts & Entertainment (NASDAQ: MLCO), a leading developer, owner and operator of casino gaming and entertainment resort facilities in Asia.  The Company currently owns and operates City of Dreams, its flagship integrated resort and home to the world’s largest water extravaganza - The House of Dancing Water; Studio City, a cinematically-themed integrated resort; Altira Macau, a Forbes 5-star luxury hotel; and the Mocha Clubs, a series of lifestyle and entertainment clubs in Macau.  In the Philippines, a subsidiary of the Company operates and manages City of Dreams Manila, an integrated resort in the Entertainment City complex in Manila.