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Applications OfficerKaplan Partner Services HK Limited
Applications OfficerKaplan Partner Services HK Limited
Job Highlights
  • Bachelor degree, passionate in education
  • Experience working in a multicultural environment
  • 5 working day
Job Description

About Us

Kaplan International (KI) is a division of Kaplan Inc., the largest subsidiary of Graham Holdings Company which is a diversified education and Media Company whose principal operations include educational services, television broadcasting, cable television systems, and online, print and local TV news. Kaplan International’s activities span a dynamic, growing English language business (KI English), a broad suite of higher education programs in UK, Asia Pacific and Australia (KI Higher Education) and a professional and vocational training operation which offers courses in Australia and Asia Pacific (KI Professional & Vocational).

Our Higher Education division partners with a number of leading universities in the USA, UK and Australia providing students with a pathway to university level programs.


The Role

We are looking for an ambitious US Pathways Applications Officer with a keen interest in international education. The role will support the Admissions function in Hong Kong and service our agent network within the Asia-Pacific region.

The US Pathways Applications Officer will work within the Admissions team and report into the Senior Admissions Manager, Asia. The role will involve supporting the US student application process in an effective and efficient manner according to agreed timescales, procedures and processes.

You will work with teams in the Asia-Pacific region, UK Head office and US teams located within our partner universities to provide the highest level of service to our Asia based agent network, maximize growth opportunities and work towards agreed targets.

You will be responsible for:


  • Assessing students’ applications and ensuring high quality of data is inputted
  • Ensuring a rapid turnaround of agreed task
  • Providing structured advice and counselling to students and agents throughout the enrolment process
  • Dealing effectively with challenges that arise throughout the application process, resolving complaints, and escalating issues to the relevant line managers and providing ongoing customer support
  • Demonstrating an excellent knowledge of Kaplan International products, in particular US Pathways


About you


  • Bachelor degree in any discipline
  • You will be passionate about international education
  • Experience in educational consultancy and college admission work is an advantage
  • Understand the value of good relationship management with a wide variety of key stakeholders
  • Outstanding attention to detail and high levels of data accuracy
  • Performance driven and enjoy working in a fast-paced office environment
  • Experience working in a multicultural environment and comfortable working to tight deadlines while managing competing priorities
  • Proficient in spoken and written English and Cantonese
  • Immediate available is highly preferred


Kaplan helps individuals achieve their educational and career goals. ACTION NOW and send your application letter with full resume stating present and expected salary as well as availability to: Human Resources Manager, Kaplan Hong Kong via "Apply Now" today!!


Additional Information
Career Level
Entry Level
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Education allowance, Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

Kaplan is a leading global provider of high-quality educational services that help students achieve their educational and career goals.  Kaplan is one of the world’s largest diversified education companies operating in over 500 locations in more than 30 countries.  We serve more than one million students every year and have more than 20,000 employees worldwide.  Kaplan is also the largest subsidiary of Graham Holdings Company (NYSE: GHC).

Kaplan is one of the largest private educational institutions in Hong Kong in terms of service scope as well as student population.  At our campus, located in Causeway Bay area, we offer a comprehensive range of programs from language education and standardized test preparation to professional accountancy, financial training and higher education sub-degree, undergraduate and postgraduate leveldegree courses. Kaplan Hong Kong has more than 140 experienced professionals and dedicated staff, each committed to building futures, one success story at a time. We would like to invite high calibre candidates to fill the following position: