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Assistant Client Account ManagerSalesworks HK Limited
Assistant Client Account ManagerSalesworks HK Limited
Job Highlights
  • 5 days work
  • medical insurance, staff benefits
  • nice working environment
Job Description

JOB PURPOSE

Act as liaison between key stakeholders as well as executer of strategic direction for clients and sales team to ensure the campaigns are managed effectively.

 

KEY ROLES & RESPONSIBILITIES

Planning and Strategy

-          Identify gaps with existing campaigns and key actions required

-          Increase the productivity of the sales teams and internal teams

-          Discover new ways of enhancing campaigns (lateral thinking)

-          Demographic and trend analysis of target markets to enhance sales team’s productivity

-          Review critical numbers with clients, sales managers, and General Manager

-          Participate in management strategy meetings

-          Ensure there are clear operational guidelines in place for all areas of the campaign

-          Co-ordinate with different departments regularly and provide update

Financial and Compliance Management

-          Understanding of the legal and financial environment relevant to the organization to find            a win-win situation for all stakeholders

-          Able to understand sales figures and interpret critical numbers and analyze trends

-          Negotiate contracts and payment schemes

-          Ensure all practices and guidelines are compliant with local laws and policies

-          Highlight and escalate to the GM any risk areas identified that could have an adverse                effect on the client, company, or sales team.

Administrative

-          Regular reporting to provide feedback to clients and sales teams including inventory                  management

-          Daily, weekly, monthly, and quarterly reporting on campaigns and critical numbers

-          Review monthly and quarterly priorities and objectives

-          Improve the quality and functionality of reports

-          Professionally update and manage the clients for everything

-          Lead the investigation for any complaints from clients

 

KNOWLEDGE AND SKILLS

  • Experience in client servicing role
  • Excellent stakeholder management
  • Attention to detail
  • Very strong analytical skill
  • Strong in numbers
  • Operationally strong in Microsoft Office
  • Organized and able to work in fast-paced environments
  • Excellent spoken and written communication (Chinese - Cantonese/ English)
  • More experience will be consider Client Account Manager

 

EDUCATION / QUALIFICATIONS

  • Bachelor of Business Administration/Marketing/Economics

 

ANY OTHER ATTRIBUTES

  • Determined, willing to take on challenges
  • Innovative thinker and problem solver
  • Detailed minded
  • Proactive
  • Comfortable presenting

 

All information received will be kept in strict confidence and only for recruitment-related purposes.

Additional Information
Years of Experience
5 years
Employment Type
Full Time
Benefits
Five-day work week, Medical insurance, Performance bonus
Company details

 

Salesworks HK Limited

 

In 1995, we opened our first office with a humble space on Jalan Loke Yew with only a handful of staff. During the time, the business of selling services face-to-face had never existed in Asia and we were the pioneers in introducing the concept of face-to-face marketing to this unexplored market.

 

Now more than 20 years later, headquartered in Kuala Lumpur, Malaysia, we are present in seven other Asian countries; Singapore in 1999, followed by Indonesia in 2006, Thailand in 2007, The Philippines in 2008, Hong Kong in 2010, South Korea opened in 2012 and late 2017 in Taiwan.

 

In 2018, we completed a 100% purchase of Appco Group Asia, making us an independently owned and operated business. This marked a significant milestone in our journey, that began our rebrand from Appco Group Asia to Salesworks Group Asia - providing an opportunity to reflect on everything that our original brand stood for and everything that we aspire to become.