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Assistant CRM ManagerMaxim's Caterers Limited
Assistant CRM ManagerMaxim's Caterers Limited
Job Highlights
  • Degree Holder
  • Minimum 8 years relevant experience
  • Experience in databases, data analysis
Job Description

Responsibilities

 

  • Support CRM manager to develop strategies and launch suitable loyalty marketing initiatives to increase loyalty, frequence of visits and spend per visit
  • Plan and oversee the execution of CRM programs
  • Develop customer communications via different channels
  • Assist in target selection, pre and post-campaign evaluation
  • Collaborate with different internal and external parties in planning and organizing promotions and member events
  • Ensure program logistics and data collection are complied with statutory requirement
  • Maintain customer database, member site and app, work with internal and external parties for system enhancement
  • Conduct research for customer insights

 

Requirements

  • Degree holder in Business Administration, Marketing or other related disciplines
  • Minimum 8 years relevant experience with capacity working at supervisory level in loyalty and database marketing. Experience in event management will be an advantage
  • Hands on experience in working with databases, data analysis, segmentation and email marketing platforms
  • Team player, attentive to details, self-motivated and result oriented
  • Strong numerical sense, analytical skill and project management skill
  • Good interpersonal, communication and presentation skills
  • Proficiency in spoken and written English and Chinese, fluent in Mandarin is preferable

 

Interested parties please apply with full resume, state current and expected salaries by clicking 'Apply Now'.

All applications and data collected will be treated in strict confidential and used exclusively for recruitment purposes. Only short listed candidates will be invited for interview.  The company will retain the applications for a maximum period of 6 months and may refer suitable candidates to other vacancies within the Group.

Additional Information
Years of Experience
Not Specified
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Performance bonus
Company details

We are operated by Hong Kong Maxim’s Group, the largest catering company in Hong Kong while serving more than 600,000 customers every day. Our popular brands namely Genki Sushi, Sen-ryo, DONDONYA, IPPUDO, Uo-Show, Obihiro Hageten and Kagura delight customers with a diversified and quality dining experience. More than 100 Japanese chain restaurants are opened in Hong Kong and Southern China. We value our team and commit to provide a pleasant work environment and promising career development opportunities. To further grow with our business, we are inviting high caliber candidates to join us as: