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Assistant CRM Manager (Property Developer; HK$30K-$34K; 5 Day)Knight Recruitment Services Limited
Assistant CRM Manager (Property Developer; HK$30K-$34K; 5 Day)Knight Recruitment Services Limited

Job Highlights

  • Famous Property Developer
  • HK$30K-$34K + DiscretionaryBonus; 5-Day
  • Excellent Opportunity

Job Description

Assistant CRM Manager (Property Developer; HK$30K-$34K; 5 Day)

Our client is a large property developer in Hong Kong. They are currently looking for an Assistant CRM Manager to join their growing team. 

Key Responsibilities:

  • Build and maintain excellent relationships with our customers of all tiers via all possible means of communications (e.g. phone calls, messages, emails)
  • provide CRM insights and action plans thru data-mining in order to achieve business KPIs and develop sustaining customer database
  • Frequent contacts with shop teams of all tenants to stay updated with the latest happenings and product launches
  • Monitor and handle invitation of CRM events/activities
  • Generate and explore cross selling opportunities to elevate the customer experiences and enhance the reward program
  • Prepare client data analysis report and come up with insights to evaluate effectiveness of various loyalty initiatives
  • Manage and handle loyalty club member enquiries and complaints
  • Work closely with internal stakeholders and external parties in execution of CRM initiatives
  • Provide administrative and logistics support for various marketing campaigns of the department 

Requirements:

  • Degree holder in Business Administration, Hospitality, Marketing or related discipline
  • 6 years of experience in CRM and customer relationship; preferably from luxury retail/hospitality
  • Strong client facing and relationship management experience
  • Excellent command in spoken and written English and Chinese; outstanding communication and presentation skills
  • Highly organized, attention to details, able to work independently and make decisions intelligently
  • Motivated, creative, dynamic and innovative team player
  • Candidate with less experience will be considered as CRM Officer

For more information, please send your resume complete with cover letter to [email protected] knightrecruits.com

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified

Additional Information

Years of Experience
6 years
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Flexible working hours, Medical insurance, Performance bonus

Company Overview

Knight Recruitment is a boutique recruitment firm that provides customised staffing solutions to MNCs across the Asia Pacific. We focus on the recruitment of middle to senior executive positions in Accounting, Business Administration, E-commerce, Graphic Design, Jewellery Design, Human Resources, Fashion Retail, Luxury Retail, FMCG, Marketing, Translators and Company Secretarial professionals in Hong Kong, China and the rest of the APAC region.

Our strengths lie in our specialist knowledge and focus on building long term relationships with both our clients and candidates.

At Knight, we take the time to find out what you really need from your next role and offer one-on-one guidance at every stage of the recruitment process to help you reach your career goals.

Website: www.knightrecruitment.com.hk

Email: [email protected]