Pharma Group Limited
Pharma Group Ltd. is a growing healthcare services provider and distributor in Hong Kong.
We market, distribute and maintain licenses for branded pharmaceuticals, health supplements, and medical devices imported from countries around the world.
One of our major partners is 日本 - 森下仁丹.
Assistant Customer Service / Direct Sales
jobsDB Ref. JHK100003006069968
The Job:
- Handle incoming calls from Customer Service Hotline and email
- Deliver quality customer service including follow up and handle inquiries, feedback, or complaints in a professional manner
- Provide sales service for direct customers
- Liaise with other departments to complete customer service satisfactorily
- Maintain an accurate database of customer information
- Handle any ad-hoc projects as assigned
The Person:
- DSE or above
- At least1 year relevant experience
- Able to handle work under pressure, demonstrate good ability to provide stable and accurate service
- Knowledge in PC operation ( MS Word, Excel, and Chinese Word Processing )
- Good customer service mindset
- Customer Service knowledge priority