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Assistant Customer Service Manager - Consumer ElectronicsSpring Professional (Hong Kong) Limited
Assistant Customer Service Manager - Consumer ElectronicsSpring Professional (Hong Kong) Limited
Job Highlights
  • Assistant CS Manager
  • Premium Class Home Appliance
  • Great Career Opportunities
Job Description

Our client is a well-established European home appliance manufacturer with their business covering worldwide - providing innovative and high tech solutions. They are currently seeking an Assistant CS Manager in Hong Kong to lead the team and ensure a high quality standard service to their B2B clients. 


Main duties and responsibilities

To cope with the business growth, the assistant manager for major upcoming management including:

  • Directly report to the Head of the Department.
  • Assist on managing the CS teams to handle all sorts of request and complaints from different channels
  • Ensure a high standard of maintenance service quality from the team
  • Provide proper training depends on the team's need
  • Work closely with all related internal & external parties (potential partners, sales & marketing agencies etc.)

 

Candidate Profile

To be successful in this role, you will have the below skills and experience:

  • Bachelor degree holder
  • 10+ years solid experience in CS and team leading
  • Fluent in English, Cantonese & Mandarin
  • Strong communication and interpersonal skills

 
Culture

The group respects & values their employees - providing an excellent platform & reward for the teams. 

 
Benefits

  • Outstanding salary and bonuses
  • Medical insurance

 

Apply Methods

For more information or interest click "Apply now" or contact Brian Lee on +852 63771767 (24hrs) via "Whatsapp", "Wechat", or brian.lee @springasia.co

Additional Information
Years of Experience
10 years
Employment Type
Full Time, Permanent
Benefits
Double pay, Medical insurance, Performance bonus
Company details

Spring Professional is an international firm specializing in the recruitment of middle to senior level positions. With 9 offices in Asia including Hong Kong, Singapore, Taiwan, Korea, Thailand, Malaysia, Shanghai, Beijing and Japan. Our expertise in Hong Kong includes:

  • Property & Construction
  • Information technology
  • Engineering & Supply Chain
  • Corporate Services – Sales & Marketing, Accounting & Finance, HR

Spring Professional is a wholly-owned subsidiary of the Adecco Group. Based in Zurich, Switzerland, Adecco is the world’s leading provider of HR solutions. With more than 33,000 FTE employees and a network of over 5,500 branches, in over 60 countries and territories around the world, the Adecco Group offers a wide variety of services, connecting over 700,000 associates with more than 100,000 clients every day.