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Assistant eCommerce ManagerPandora Jewelry Asia-Pacific Limited
Assistant eCommerce ManagerPandora Jewelry Asia-Pacific Limited
Job Highlights
  • Double Pay
  • 5 years related eCommerce experiences
  • Experience with Content Management system
Job Description

About the position:

The Assistant eCommerce Manager is the driver to grow the online business in APAC. He/she will execute the global strategy in the region and support the markets to achieve commercial goals.

The successful applicant should have:
(1) Hands-on experience with eCommerce processes and systems (eCom platform, PIM and CMS
(2) Rich knowledge on UX and the end-to-end customer journey in retail environment.
(3) Strong communication and presentation skills

In a dynamic and ever-changing business climate, we need someone who is self-motivated and independent to initiate changes, resolve problems and take new challenges. On the other hand, we provide you with an open-minded, friendly, supportive and energetic environment to pursue your career ambitions.  

Principal Job Responsibilities:

  • Being the super user of Content Management System (CMS) to support local teams in product launch and content update. 
  • Act as the primary administrator of Salesforce Commerce Cloud (SFCC) to support markets in site merchandising including campaigns/ promotions setup, A/B test, SEO, sorting rules, search optimization, content personalization, etc.
  • As a trainer to coach and upskill the local teams in using various eCommerce systems including CMS, SFCC, OMS, PIM, Payment gateway, etc.
  • Collaborate with digital marketing team to optimize the shopping journey from traffic to conversion.
  • Approve the frontpage plan submitted by markets.
  • Analyze the pain points in user flow with data support and suggest enhancements to meet the target of eCom operation KPI.
  • Ensure any localizations in APAC are included in global projects and facilitate the execution of global projects in each APAC market.
  • As the regional representative to present and prioritize system enhancements in the global application board.
  • Across any technical issues on websites and work closely with IT to prioritize the backlog.
  • Monitor loading speed with website analytical tool.

Other duties as required:

  • Manage fraud rules in payment system
  • Monitor inventory level
  • Oversee the fulfillment setup in the markets
  • Assist in the investigation of technical issues

Qualifications & Experience:

  • Degree holder major in business administration or related disciplines.
  • Minimum 8 years working experiences, in which 5 years related eCommerce experiences.
  • Experience with Salesforce Commerce Cloud is a definitive advantage.
  • Experience with Content Management system.
  • Premium retails/ international brands preferred.
  • Good experience in working with IT and system vendors.
  • Patient, exceptional attention to detail, can-do attitude.
  • Ability to work under pressure and multi-tasking.
  • Good written and verbal communication skills (English and Mandarin), other Asian language is an advantage.                                                            


We want to become the world’s most loved jewelry brand. Come join us.

Due to the high volume of applications, only shortlisted candidates will be notified. If you are not contacted by us within 6 weeks, please consider your application unsuccessful. All data collected would be used for recruitment purpose only. 


Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Dental insurance, Double pay, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus
Company Website
Company details

 Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.


Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 32,000 people worldwide of whom more than 14,000 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).


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