You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.
To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
To spend time in Front Office areas during peak periods to ensure that the area is managed well by the respective team and delivers the brand promise.
Minimum 3 years work experience as Assistant Manager - Front Office / Guest Relations in a hotel.
Well developed communication and customer relations skills.
We will provide comprehensive training programmes and career growth opportunities to the successful candidates.
Interested candidates please apply via careers.hyatt.com or contact the Human Resources Department at 3721 1752 / 3721 1756.