Gleneagles Hospital Hong Kong

Assistant Guest Relations Officer

Gleneagles Hospital Hong Kong
Posted on 16-Apr-21

Assistant Guest Relations Officer

Gleneagles Hospital Hong Kong

Job Highlights

  • A top tier healthcare provider in Hong Kong
  • Clear career path for personal development
  • Competitive compensation & benefit

Job Description

Job Responsibilities
  • Greeting customers and handling enquiries in a professional manner
  • Handling feedbacks and complaints occasionally
  • Responsible and familiar with front desk/concierge duties
  • Assist and escort visitors and patients frequently
  • Assist in promoting service excellence culture
  • Serving both internal and external customers proactively
  • Additional task assigned by supervisor
  • F.5 or above
  • Preferably in retail or hospitality experience
  • Customer-oriented with strong communication skills
  • Good knowledge of computer skill, proficiency with Microsoft Word, Excel and Email system
  • Proficient in spoken English, Cantonese and Putonghua
  • Enthusiastic, positive, people-oriented and pleasant personality
  • A good team player, able to work independently and under pressure
  • Fresh graduate is also welcome

*GHK Loyalty Bonus Scheme starts from April 2020. Join GHK Family Now!

Additional Information

Career Level
Entry Level
School Certificate
Years of Experience
Job Type
Full Time, Permanent

Company Overview

Gleneagles Hong Kong Hospital (GHK) is a state-of-the-art, multi-specialty private tertiary hospital designed to provide the Hong Kong people with high-quality and accessible healthcare services.

Located at Wong Chuk Hang on Hong Kong Island South, GHK provides 500 beds, cutting edge medical technologies and a comprehensive range of clinical services spanning more than 35 specialties and subspecialties.

As Hong Kong’s top-notch private teaching hospital, GHK also contributes to the training and development of healthcare professionals, and advancement of clinical research.

GHK is a joint venture hospital between Parkway Pantai and NWS Holdings Limited and is managed by Parkway Pantai. Li Ka Shing Faculty of Medicine of The University of Hong Kong oversees clinical governance as the exclusive clinical partner.

Additional Company Information

Benefits & Others
Free shuttle bus, Medical insurance