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Assistant Manager – Agency ServiceChubb Life Insurance Company Ltd.
Assistant Manager – Agency ServiceChubb Life Insurance Company Ltd.
Job Highlights
  • Support Agent service counter
  • Provide recommendation to streamline procedures
  • 5 years’ experience in life insurance industry
Job Description

Job Duties:-

  • Support Agent service counter and provide quality service with sound advice in relation to guidelines and procedures of Operations, product, policy information, etc.
  • Oversee Cashier functions and ensure proper control in place for daily operation and regulatory requirements
  • Supervise, train and guide the subordinates to demonstrate good service practice and resolve complicated case
  • Assist the manager to monitor daily operation to meet the service level (e.g. agent enquiry and MPF business operation)
  • Provide recommendation to streamline procedures and participate in enhancements for operational efficiency and service quality
  • Perform ad-hoc duties as assigned by supervisor in order to meet operational requirements and/or company goals


  • Post-Secondary or above, University graduate is preferred
  • Minimum 5 years’ experience in life insurance industry, preferably in one or more discipline in life administration, customer service, finance administration or agency management
  • Qualification of IIQE Paper 1, 3 & 5 and LOMA 280, 290 & ACS is preferred
  • Customer centric, independent, with strong problem solving and communication skill
  • Self-motivated and be able to work under pressure
  • Proficiency in PC applications, such as Word, Excel and PowerPoint
  • Good command of spoken and written English and Chinese including Mandarin

Candidate with less experience will be considered as Supervisor

A Career with Chubb offers varied and interesting work, multinational exposure and freedom and opportunity to develop in a challenging professional environment. A competitive compensation package will be offered to the successful candidate.

To register your interest, you may send us your application with academic qualifications, career experience, existing and expected salary and contact information, in complete confidence to our Human Resources Department, 33/F, Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong or via clicking "Apply Now". Before doing so, please read and understand our Company’s Privacy Policy and below Personal Information Collection Statement.

Chubb Life Insurance Company Ltd. (Incorporated in Bermuda with Limited Liability)



You acknowledge and understand that, before sending your application to us, you are required to read, understand and consent to the Company’s data practices described in this Personal Information Collection Statement (“PICS”).

All data provided will be treated in STRICT CONFIDENCE and subject to this PICS.

The personal data collected during recruitment process may be used, processed, or stored by the Company for:-

a. assessing your suitability to the position for which you have applied; and/or

b. negotiating with and making offers of employment.

Your application may not be considered or the outcome of your application may be influenced if you fail to provide certain information and/or data as requested.

Applicants who are not contacted within four weeks may consider their applications unsuccessful. For the personal data of the unsuccessful applicant, the Company may also retain, disclose or transfer his/her personal data to the companies within the group of which the Company is a subsidiary (the “Group Companies”) for:-

a. future recruitment purposes; and/or

b. assessing your suitability for a vacancy within the Group Companies.

It is the Company’s policy that the personal data of the unsuccessful applicant shall be kept and stored by our Company for a period of not more than two years. The Company will also disclose or transfer his/her personal data to the Group Companies within the prescribed time. When doing so, the Company will use practical endeavours to ensure proper security and erasure of the data.

You are entitled to request access to or make amendments to your own personal data kept by the Company by writing to the Data Protection Officer of the Human Resources Department of the Company at 33/F., Windsor House, 311 Gloucester Road, Causeway Bay, Hong Kong Special Administrative Region. A reasonable fee may be charged by the Company for processing of the access request.


Additional Information
Years of Experience
5 years
Employment Type
Full Time, Permanent
Company details

Chubb Life, the international life insurance division of Chubb, operates in 30 countries around the world. In Asia, Chubb Life operates in Hong Kong, Indonesia, Korea, Taiwan, Thailand and Vietnam, and participates in a joint - venture in China. Chubb Life has been in Hong Kong since 1976, and launched its Global Wealth Management business from Hong Kong in 2015. To meet the financial protection and wealth management needs of its broad range of customers, Chubb Life in Hong Kong (Chubb Life Insurance Company Ltd.) offers a range of life protection, savings, accident and health insurance solutions through agents, brokers and banks.

Chubb people are a diverse and motivated group, energized by the potential to have an impact on clients, companies and economies. We hire and train qualified local people everywhere we operate; this diversity gives tremendous strength to
the organization.

We offer the following opportunities for achievement-oriented professionals that want to build your career in the life insurance industry.