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Assistant Manager, Global CRM + Loyalty - eCommerce MNC

Page Personnel
Salary provided
Posted on 24 Jan 2020

Assistant Manager, Global CRM + Loyalty - eCommerce MNC

Page Personnel

Job Highlights

  • Global Leadership + Project Management Opportunity
  • Fast-tracked Career Progression
  • Competitive Package + Bonus

Job Description

An exceptional Manager/Assistant Manager role has opened up at a leading international eCommerce platform to be based in their Hong Kong office. This position is a new headcount to drive their global customer relationship management, retention, and loyalty portfolio, reporting directly to the global Director of Marketing and working together with the marketing, content, and sales teams.

Client Details

Our client is a leading e-Commerce MNC with global operations in all 5 continents. Amidst strengths in the Asia-Pacific region, they are currently expanding their presence in various markets, including Japan, South Korea, China, and Southeast Asia. Hong Kong is their APAC Headquarters with their marketing team sitting in this office.


  • Lead global retention, loyalty, and CRM portfolio to grow customer base and improve customer experience
  • Liaise with global Marketing, Sales, Content, IT teams as well as external vendors
  • Work with different departments and offices to develop strong campaigns
  • Formalize CRM processes, metrics, and KPIs
  • Drive CRM system implementation


  • 3 years+ experience in global eCommerce CRM, digital marketing, or relevant areas
  • Experience in people and project management
  • Expertise in vendor management, loyalty programs, and CRM processes
  • Analytical with attention to detail, able to work in individual and team environments
  • Fluency in English

Job Offer

  • Competitive Package + Bonus
  • International Working environment
  • Working visa sponsorship
  • Medical, Dental, MPF coverage as per company policy
  • Wellness programs and other fringe benefits

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ongio Tsui on +852 3602 2434.

Additional Information

Career Level
Years of Experience
2 years
Employment Type
Full Time, Permanent

Company Overview

As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

So if you're looking to take your career to the next level, visit

Additional Company Information

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