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Assistant Manager, Operation (Analysis)K11 Concepts Limited
Assistant Manager, Operation (Analysis)K11 Concepts Limited

Job Highlights

  • Excellent Career Path
  • Aggressive Expansion
  • Operation Analysis Focus

Job Description

Key Responsibilities 

  • Collaborate with cross departments, e.g. CRM, Finance, Digital Marketing, Event Marketing, Art, Leasing, Customer Services, Property Management to transform business needs into programs; ensure smooth execution of the programs and keep track on mall’s performance
  • Support the site-in-charges to develop strategy in conjunction with the functional departments to continually optimise processes and resources
  • Be the contact point of trouble-shooting and fix the issues by liaising with related parties
  • Regular review budget & KPI to ensure interventions put in place on time in full to deliver the KPI
  • Lead data analysis projects such as data mapping/standardization/report automation to improve work effectiveness
  • Handle ad-hoc business tasks on mall operation and business development etc.


Job Requirements

  • University graduate, preferably in business or related discipline
  • At least 5 years’ experience in mall operation, retail or FMCG
  • Experience in Luxury Retail will be an advantage
  • Good market senses, business mindset and familiar with retail or consumer goods’ best practice
  • Agile with Entrepreneur mindset, capable to work independently under tight deadline & pressure
  • Detail-orientated with good organizing and analytical skills
  • Good communication skills, command of written and spoken English, Cantonese, Mandarin is a plus
  • Team player with good interpersonal, communication skills and presentation skills
  • Proficiency in Excel, PowerPoint

Additional Information

Career Level

Not Specified


Not Specified

Years of Experience

Not Specified

Employment Type

Full Time

Company Overview

About K11 Group

Founded in 2008 by entrepreneur Adrian Cheng, K11 Group combines art and commerce in commercial and residential real estate, and a growing portfolio of brands across different sectors in Greater China and around the world. Marking its 10th anniversary, K11 Group announced its most ambitious Museum-Retail development K11 MUSEA in June 2018, situated at the heart of the new $2.6bn Victoria Dockside art and design district developed by parent company New World Group in Hong Kong, scheduled to fully open in 2019. In addition to its flagship K11 Art Malls, K11 Group also operates K11 ATELIER, a network of office buildings for the next-generation workforce; luxury residences for worldly travellers K11 ARTUS; open education platform K11 Kulture Academy; the terrarium-inspired transformative retail concept K11 Natural; consulting and market research institution K11 Chinese Millennials Taskforce; and K11 Art Foundation, China’s first not-for-profit to incubate Chinese artists and curators.

K11 Group is based in Hong Kong and has operations in Greater China, as well as investments in Europe and the US.

Through K11 Group, Cheng’s stated aim is to constantly innovate and “connect China’s cultural ecosystem and its emerging millennials and Generation Z with the world”, creating a new global identity for Chinese millennials. By 2023 K11 Group will have gained a footprint in nine cities across Greater China.

Additional Company Information

Benefits & Others

Dental insurance, Five-day work week, Medical insurance, Performance bonus

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