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Assistant Manager/ Senior Officer, Claims (P&C)Liberty International Insurance Limited
Assistant Manager/ Senior Officer, Claims (P&C)Liberty International Insurance Limited
Job Highlights
  • Handle Property, General Liability insurance claim
  • Review and settle claim within authority
  • 5 days with Bonus
Job Description


  • Handle Property, General Liability insurance claims.
  • Review and settle claim at an optimum level within authority limits.
  • Managing and reviewing reserves, customer experience, claim cost management and claim quality.
  • Resolving the technical complex issues during daily operations.
  • Provide coaching to less experience staff and approve their work.
  • Communicate with intermediaries, policyholders, witnesses, legal and medical professionals on claims cases.
  • Able to attend Small Claims Tribunal.
  • Adhere to local regulatory and governance requirements throughout the whole claim process.
  • Assist Senior Manager/Manager in adhoc project.


  • University degree holder with 5 years of experience in Property and/or General Liability claim handling.
  • Senior ANZIIF / ACII is preferable
  • Excellent interpersonal and communications skills
  • Customer service oriented and self-motivated
  • Familiar with Property, General Liability insurance policy coverage
  • PC proficiency with Microsoft Office
  • Good command of spoken and written English

We offer an attractive remuneration package such as 5-day work, at least 15-day annual leave and performance bonus. Other benefits including dental scheme and medical insurance covering family members. Professional and personal development such as overseas training are also provided to the right candidate.

Please quote job reference and apply giving a full description of your experience, qualifications and expected salary directly to Human Resources Department, Liberty International Insurance Limited, 13/F, Berkshire House, 25 Westlands Road, Quarry Bay, Hong Kong, or click "Apply Now" to submit your application.  Applicants not hearing from us within 4 weeks may consider their applications have been filed for future reference.

Personal data provided by job applicants will be kept in strict confidence and will be used for recruitment-related purpose only in accordance with the Company’s personal data policies. You have a right under the Personal Data (Privacy) Ordinance (Cap. 486) to make a data access or correction request concerning your personal data. You may make such requests by contacting the Company’s Personal Data Privacy Officer.

The Liberty Mutual Group of Companies, their subsidiaries and associate companies, solely in administering the recruitment process for the Company, may collect, hold, or process the personal data provided by job applicants. Please refer to our Privacy Policy and PICS

Unsuccessful applications will be destroyed after 24 months.


Additional Information
Career Level
Years of Experience
5 years
Employment Type
Full Time, Permanent
Dental insurance, Education allowance, Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus
Company details

Liberty International Insurance Ltd is a 100% owned subsidiary company of Liberty Mutual Group. Liberty Mutual’s purpose is to help people embrace today and confidently pursue tomorrow. Keeping this promise means we are there when our policyholders throughout the world need us most.

In business since 1912, and headquartered in Boston, Mass., today we are a leading global insurer with operations in 30 countries and economies around the world. We are the third largest property and casualty insurer in the U.S. based on 2017 direct written premium data as reported by the National Association of Insurance Commissioners. We also rank 68th on the Fortune 100 list of largest corporations in the U.S. based on 2017 revenue. As of December 31, 2017, we had $39.4 billion in annual consolidated revenue.

We employ more than 50,000 people in over 800 offices throughout the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, commercial multi-peril, property, general liability, commercial automobile, surety, workers compensation, specialty lines, and reinsurance.

To cope with our business expansion, we are now seeking high caliber professionals to join our dynamic team. You can learn more about us by visiting