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Assistant Marketing Services Manager - ProgrammesLangham Hotels International Ltd
  • Wan Chai
  • Salary provided
  • Posted on 22 May 2019
Assistant Marketing Services Manager - ProgrammesLangham Hotels International Ltd
Job Highlights
  • International Hospitalty Group
  • 5 days work
  • Performance Bonus
Job Description

The job holder will be responsible for managing and implementing assigned B2C and B2B loyalty programmes of Langham Hospitality Group (LHG) in the Corporate office to drive and achieve designated targets for evolving business needs.

Key responsibilities: 

  • To be the person in charge of daily operational procedures, inquires and exceptional case management
  • To measure and analyze programme performance and communicate it effectively with the stakeholders
  • To handle and coordinate with different stakeholders on websites and system maintenance
  • To develop and govern all related marketing collaterals and resources (e.g. SOP manuals, training materials etc.) for global hotels’ implementation
  • To act as a guardian on approving any outgoing campaigns and communications by hotels to ensure compliance with the programmes’ corporate identity and strategy
  • To oversee and coordinate at both corporate & hotel levels on robust database marketing calendar execution and result tracking
  • To assist and support budget planning, development of new marketing campaigns, programme enhancement and effective implementation & communications to both hotels and members


  • Bachelor’s degree or equivalent in Business Administration, Marketing or related disciplines
  • Minimum 4 years of working experience specialized in loyalty programme or customer relationship management; experience in hospitality industry would be an advantage
  • Independent, proactive, good project management skills and attentive to details
  • A committed team player & able to develop rapport with partners, colleagues and hotel counterparts
  • Able to multi-task, work under pressure and meet tight deadlines
  • Proficient in Microsoft office (e.g. Word, Excel, Power Point, Outlook)
  • Excellent spoken and written English and Chinese for frequent communications with international hotel teams and partners

Interested candidates please complete online application form on our Career page:

Visit our career page, and explore more opportunities with us. (Personal data collected will be treated in strictest confidence and only for recruitment purposes) 

Additional Information
Years of Experience
4 years
Employment Type
Full Time, Permanent
Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details


Langham Hospitality Group ( is the hospitality arm of Great Eagle Holdings, one of Hong Kong's leading property companies, which was founded in 1963 and is listed on the Hong Kong Stock Exchange. 

Langham Hospitality Group pursues an aggressive portfolio growth strategy using its distinctive brands and affiliates – the luxury Langham Hotels and Resorts, and the upper upscale Cordis Hotels and Resorts. Our extensive international portfolio comprises more than 40 hotels with over 15,000 rooms open or in the pipeline, located in gateway cities such as Hong Kong, London, New York, Chicago, Los Angeles, Sydney, Melbourne, Auckland and Shanghai. 

As our portfolio rapidly expands, we provide unprecedented opportunities for you to grow your career with us, locally and internationally. We need you for every step of our development and let us work together to deliver hospitality innovation to the world's great cities.


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