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Assistant Officer – Customer Services (Hotline, Sun & PH off, No Night Shift)GenRx Healthcare Limited
Assistant Officer – Customer Services (Hotline, Sun & PH off, No Night Shift)GenRx Healthcare Limited
Job Highlights
  • HKCEE/HKDSE or above
  • 2 years’ relevant work experience
  • CS, hotline, Sun&PH off, No Night Shift
Job Description

The incumbent will provide administrative support to the daily operations of GenRx Healthcare business unit.


  • Handle vouchers, invoices, payment and settlement to ensure all transactions are processed in compliance with company requirements and timeline
  • Handle customers’ hotline enquiries and pre-authorization request
  • Prepare regular reports and participate in ad hoc projects as assigned


  • HKCEE/HKDSE or above, Diploma in Business Administration related discipline preferred
  • Minimum of 2 years’ relevant work experience
  • Proficiency in MS office
  • Good command of written and spoken English and Cantonese
  • Strong communication skills

Work Location: Tsuen Wan 



We offer 5-day work and competitive remuneration package including annual leave, discretionary bonus, dental and medical coverage and Top-up MPF.

Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.


Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request.

Additional Information
Career Level
Entry Level
School Certificate
Years of Experience
2 years
Employment Type
Full Time, Permanent
Dental insurance, Medical insurance
Company details

We established a wholly-owned healthcare arm, GenRx Holdings Limited (“GenRx”) in 2000, providing specialist, dental and Chinese medical services in Hong Kong and Macau, and built a network of general practice and wellness management under the brand “Healthway Medical” in Manila, the Philippines.  GenRx maintains a leading position in the competitive healthcare sector in the region. Services under its operation include Health and Care Dental Clinic (dental), Qualigenics Medical (chronic disease), Discovery TCM Centre (Chinese medicine), AmMed Cancer Center (diagnosis and treatment of cancer) and Healthway Medical (multi-specialty outpatient centres).