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Assistant Officer / Officer, Customer ServicesChina Taiping Life Insurance (Hong Kong) Company Limited
Assistant Officer / Officer, Customer ServicesChina Taiping Life Insurance (Hong Kong) Company Limited
Job Highlights
  • Support daily operation of Customer Service Centre
  • Handle enquiries from customers, agents and broker
  • Degree Holder with 3 years Customer Services exp.
Job Description

Responsibilities

  • Handle and support the daily operation of Customer Service Centre, including Counter and VIP rooms
  • Premium collection, serve customers, agents and brokers
  • Handle enquiries from customers, agents and brokers
  • Support VIP room booking service
  • Support customer service functions including phone and email service when necessary
  • Provide ad hoc support to all operation functions

Requirements

  • University Graduate or above
  • Preferably with professional insurance qualifications and degree
  • At least 3 years solid experience in customer service, preferably with life insurance experience
  • Customer oriented, self-driven, independent, flexible and able to work under pressure
  • Literally and orally fluent in Cantonese, Mandarin and English. Proficient in Mandarin is preferable
  • Familiar with MS office and Chinese typing

Candidates with more experience will be considered as Assistan Manager.

 

Application

Interested parties please send a detailed resume, stating current and expected salary to Human Resources Department.

Information supplied will be treated in strict confidence and used in accordance with the Personal Data (Privacy) Ordinance.  Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.

Additional Information
Years of Experience
2 years
Employment Type
Full Time, Permanent
Benefits
Five-day work week, Life insurance, Medical insurance, Performance bonus
Company details

China Taiping Insurance Group Ltd (abbreviated as“China Taiping”) is a Chinese state-owned financial and insurance group whose management headquarters is located in Hong Kong. China Taiping Life Insurance (Hong Kong) Company Limited (abbreviated as “TPLHK”) is a wholly-owned life insurance subsidiary of China Taiping Insurance Holdings Company Limited under the China Taiping (abbreviated as “China Taiping Holdings”, HK00966), which is responsible for life insurance business in Hong Kong. TPLHK started its business since 22 Dec 2015. To support our rapid development, we are eager to invite highly motivated professional to join our team.