Aesop

Assistant Online Commercial Manager (base in China)

Aesop
Salary provided
Posted on 24 Sep 2020

Assistant Online Commercial Manager (base in China)

Aesop

Job Highlights

  • Global and growing retail organisation
  • Ecommerce experience in China and Singapore
  • Having Tmall experience

Job Description

Responsibilities:

  • Work closely with Global, HK, China and Regional Team to develop and support the cross-border strategy with implementation according to the brand proposition.
  • Support the SEA ecommerce and Lazada operations
  • Take the lead for the daily store operation by monitoring TP & LP performance and giving guidance
  • Ensure the logistics and fulfilment process by working closely with TP/LP, Supply Chain Team and logistics vendor
  • Monitor the sales trend with correspondence inventory planning with insights and reports
  • Optimize the unbox experience with appropriate packing, wrapping and delivery solutions
  • Collaborate with marketing team to use content, digital marketing tactics and campaigns to generate traffic and sales
  • Plan and liaise with KOL for executing the live streaming and sales planning
  • Monitor the customer service level to ensure excellent customer experience and work with the team to improve the service
  • Coordinate the training frequency for maintaining a good consultation service
  • Keep track on the KPIs for the Flagship store by applying right metrics in sales, operation, marketing and customer services and apply analysis
  • Generate daily or weekly performance report and manage various internal stakeholders
  • Monitor the market and provide intelligence for internal operation

Requirements:

  • Bachelor's degree in marketing, ecommerce or related discipline
  • At least 3-5 years of ecommerce experience especially with 3rd party marketplaces preferably in China and Singapore (e.g. Tmall, JD.com, Lazada etc.)
  • Understanding of China digital / ecommerce landscape
  • Experience in managing SEM in Google, Yahoo and Baidu
  • Hands-on experience in managing Tmall flagship and able to cope with the fast changing environment in the platform
  • Strong sense of brand aesthetics with retail, luxury goods or fashion experience
  • Experience in managing order management system e.g. Magento/Shopify/Magento
  • Strong ownership and result-oriented person and sensitive to numbers
  • Possess curious and passionate personality
  • Good analytical and problem-solving skills
  • Team player with excellent interpersonal, presentation and communication skills
  • Ability to manage multiple projects and meet critical deadlines concurrently; effective use of time management and prioritization skills
  • Good spoken and written English and Mandarin

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
N/A
Job Type
Full Time, Permanent
Company Website
Job Functions

Company Overview

Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.

Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.

In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees' external pursuits.

We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.

Additional Company Information