G4S Secure Solutions (Hong Kong) Limited

Assistant Operations Manager

G4S Secure Solutions (Hong Kong) Limited
Posted on 10-Apr-21

Assistant Operations Manager

G4S Secure Solutions (Hong Kong) Limited

Job Highlights

  • management level
  • at least 5 years experience
  • Higher Diploma or above

Job Description

Main purpose of the role:

The Assistant Operations Manager is responsible for managing the operational and service delivery matters of a division of Guarding Services.


  • Support the Company to achieve the annual budget of Guarding Services and other business objectives;
  • Ensure delivery of high quality services to customers;
  • Plan and organise the recruitment and deployment of manpower;
  • Monitor the scheduling of manpower resources to ensure they are deployed in a cost effective manner;
  • Make operational decisions on manpower posting;
  • Lead all Operations Officers and Schedulers under his/her command to achieve the operational management objectives of his or her division;
  • Manage all frontline staff in his or her division and be responsible for all staff related matters;
  • Effectively retain staff with good performance record;
  • Ensure compliance with all relevant company policies and procedures;
  • Train and develop Operations Officers and Schedulers;
  • Account Manage all customers of the divisions he or she is responsible for;
  • Get to know the customers and offer effective solutions to satisfy their security needs;
  • Personally handle customer complaints;
  • Work with the Senior Operations Manager to set up and execute a training plan for frontline officers;
  • Support the sales team in achieving the sales target;

Requirements :

  • Higher Diploma or above or equivalent, Degree holder will be an advantage;
  • A minimum of 5 years of leadership experience in security environment, or with at least 2 years in a managerial position in Security Force of sizable organizations /disciplinary force
  • Good knowledge in computer literacy;
  • Good command of written and spoken in English and Chinese.
  • Driving license is required

Interested applicants are invited to write in with a detail resume including present and expected salary to : -

 The Human Resources Services Department

G4S Secure Solutions (Hong Kong) Limited
1st Floor The Securicor Centre
481 Castle Peak Road, Hong Kong 

or you may visit our career center website http://greaterchinajobs.g4s.com

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S.  Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.

Additional Information

Career Level
School Certificate
Years of Experience
5 years
Job Type
Full Time

Company Overview

G4S is the world's leading security solutions group, which specialises in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat. G4S is the largest employer quoted on the London Stock Exchange and has an additional stock exchange listing in Copenhagen. G4S has operations in more than 100 countries and over 585,000 employees.  For more information on G4S, visit www.g4s.com. 

To cope with the strategic growth of the business, we are now seeking a high caliber candidate to fill the following vacancy.

Additional Company Information

Security Escort
Benefits & Others
Life insurance, Medical insurance, Performance bonus