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Assistant Supervisor, Employee Benefits - Policy AdministrationFWD General Insurance Company Limited
Assistant Supervisor, Employee Benefits - Policy AdministrationFWD General Insurance Company Limited
Job Highlights
  • Issue policies and endorsement
  • Handle policy services requests
  • Follow up premium payment
Job Description

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand and relevant products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited has been affirmed ‘A3’ by Moody's and ‘A’ by Fitch, FWD General Insurance Company Limited has also received ‘A’ rating from Fitch, all with a stable outlook.

In Hong Kong & Macau, FWD has been providing quality services to around 534,000 customers with over 730 staff.

If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.

Job Summary

This role is to support the business growth of health insurance, facilitate the policy admin team to maintain a robust daily operation, assist in the growth of new business and business retention, deliver effective solutions to meet differentiated needs of customers, build strong partnership and sustainable business momentum.

The Job

  • Issue policies and endorsement timely with high quality standard
  • Handle policy services requests within service turnaround time
  • Handle enquiries of internal and external customers
  • Follow up premium payment and relevant enquiries
  • Handle other ad hoc assignments as assigned by Supervisor

The Person

  • Post-Secondary Education or above
  • 2 years of working experience in policy administration of employee benefit
  • Proficiency in using PC and MS office tools
  • Good command of spoken and written English and Chinese, proficiency in Mandarin is an advantage
  • Well-organized, self-motivated and detail-minded
  • Able to deliver on committed actions and deadlines and work under pressure

We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.

Additional Information
Career Level
Entry Level
Qualification
Non-Degree Tertiary
Job Function
Years of Experience
2 years
Employment Type
Full Time
Company Website
Company details
See Job Description