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Associate, Clearing Operations (Hotline & Training)Hong Kong Exchanges and Clearing Limited
Associate, Clearing Operations (Hotline & Training)Hong Kong Exchanges and Clearing Limited
Job Highlights
  • See job description.
  • See job description.
  • See job description.
Job Description

Job Responsibilities:

  • Provide customer support and hotline enquiries relating to securities and derivatives clearing and settlement (CCASS/DCASS/China Connect) of Clearing Participants as well as query from retail investors with respect to Investor Account Service (IP).
  • Design and develop training/presentation materials focus on CCASS, DCASS and IP and to lead training sessions / seminars independently for internal teams and Clearing Participants 
  • Keep abreast of participants’ service requirements on Hotline and Training services
  • Assist in projects/system enhancement and support user testing
  • Undertake other special or ad hoc projects as assigned

Job Requirements:

  • University Degree or equivalent qualifications
  • At least 3 years’ working experience in securities/derivatives clearing, settlement operation, hotline services and training delivery
  • Good command of spoken English, Cantonese and Putonghua
  • Conversant with MS Word/Excel/PowerPoint
  • Good interpersonal and communication skills
  • Candidate with less experience will be considered as Officer

Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful. Personal data provided will only be used for the purpose of employment application to HKEX.

   

Additional Information
Years of Experience
2 years
Employment Type
Full Time
Company Website
Company details
See Job Description