China CITIC Bank International Limited

AVP, Business Operational Risk (Insurance focus)

China CITIC Bank International Limited
Salary negotiable
Posted on 30 Oct 2020

AVP, Business Operational Risk (Insurance focus)

China CITIC Bank International Limited

Job Highlights

  • Business operarional risk champion of Insurance
  • Improve control processes and biz ops models
  • Review risk incidents and customer complaints

Job Description


  • Being an business operational risk champion on insurance products, working closely with business stakeholders, supporting stakeholders, and process & control peers to apply product end to end risk management approach to achieve the bank’s risk appetite at low.
  • Facilitate the identification, assessment, measurement, mitigation and monitoring of operational risk in the assigned areas/portfolio.
  • Conduct root cause analysis and benchmarking to recommend improvement of our control processes and business operating models.
  • Review risk events/ incidents and customer complaints with regulatory and compliance concerns.
  • Promote risk and control awareness e.g. training.  Work with respective teams in the bank to review and enhance training materials and approaches as appropriate to enhance compliance and control quality. When appropriate, lead development of new training program, and be the trainer.
  • Coordinate and assure proper execution of the bank/PBG-wide risk & compliance initiatives; including BCP, disaster recovery plan, NPA policy, Outsourcing policy, Vendor risks management, information security bank-wide policy review; e.g. end user computing, customer data governance, etc 
  • Assist the department/ team head in risk and control related matters, e.g. :
    • Monitor operational loss and KRIs
    • Monitor timely completion of the PBG governance or policies and post-launch reviews
    • Drive achievement of balanced scorecard KPIs related to risk management and regulatory compliance


  • Degree holder in Business Administration or related discipline
  • Minimum 8 years of experience in related to retail banking business operations risk management, or relevant compliance or audit with in-depth knowledge of banking practices and regulated banking activities preferable
  • Sound knowledge of insurance products, services and operations
  • Good understanding and knowledge of operational risk and internal control principles; ability to assess risk trends
  • Good presentation, communication and interpersonal skills
  • Good command of written and spoken English and Chinese (including Putonghua)

Additional Information

Career Level
Years of Experience
8 years
Job Type
Full Time

Company Overview

China CITIC Bank International, a wholly-owned subsidiary of China CITIC Bank (SEHK: 0998 / SSE: 601998) in Mainland China, is ideally positioned to draw the best of East and West.

A key strategic component of the parent bank's global development, we aspire to be “the best overseas integrated financial services institution” with the highest international standards by providing a comprehensive suite of financial services including wholesale banking, personal banking, wealth management, treasury and global markets solutions to exceed Greater China and overseas customers’ expectation.

People are the key to our success. We recruit quality people and offer top-notch training and life-enriching career opportunities to committed and talented individuals. If you share our passion and are interested in tapping the dynamic banking industry, we invite you to apply for the following job opening(s):

Additional Company Information