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David James Recruitment Limited

Banking Customer Service Officer – HKD15 - 21K (5 days work)

David James Recruitment Limited
Salary provided
Posted on 20 Jan 2020

Banking Customer Service Officer – HKD15 - 21K (5 days work)

David James Recruitment Limited

Job Highlights

  • Customer Service Role
  • 1 -2 years working experience in bank
  • 5 day work week

Job Description


  • Handle inbound calls and provide information on services to enhance customer relationships
  • Deliver good customer service to meet customer satisfaction
  • Identify and respond to customer needs accordingly
  • Promote and cross-sell banking products as appropriate
  • Collect and provide customer feedback to supervisor for improvement
  • Comply with company's policies and available procedures/guidelines


  • High Diploma in Finance or any related discipline
  • 1-2 years experience in banking customer service industry (Must)
  • Fluent spoken English, Cantonese and Putonghua
  • Customer service oriented and good complaint handling skills
  • More experience will be considered as a senior role (3-4 years banking experience)


  • 5 day work week
  • 14 days’ paid annual leave
  • Medical Coverage since commencement date
  • Salary: $15,000 - $21,000
  • Work Location: Mei Foo


Additional Information

Career Level
Entry Level
Years of Experience
Employment Type
Full Time

Company Overview

DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands their needs.  Our company is formed by a group of successful and experienced recruiters, most with at least five years in the industry.  Currently focusing on providing recruitment solutions to our clients in the Asia region, our aim is to be the leading brand in the market


At DJRecruit Asia Limited, our consultants really do understand technology versus business, and how it all fits together. But more importantly, we make sure that we work hard to understand you and what you are looking for.  So not only can you expect to work with someone who really knows your market, we will also know how you fit in.

DJRecruit Asia Limited is currently based in Hong Kong, with a remit to expand into other major locations across Asia to service our clients. We offer services in retained and contingency search for permanent, interim management / contract and onsite staff, including recruitment solutions for large scale projects.

Additional Company Information

Benefits & Others
Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus