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Banking Operation Process and Control Manager (Operation/ Investment Product Operation/Control) Conners Consulting Limited
Banking Operation Process and Control Manager (Operation/ Investment Product Operation/Control) Conners Consulting Limited

Job Highlights

  • Banking Operation/Investment Product Operation
  • Process Planning/ Operation Control
  • Attractive Annual Package

Job Description

Our client, a well-known bank in Hong Kong, is looking for a high caliber to join the group.



  •  Maintain sound operations policies, procedures and systems in alignment with the business objectives of Personal and Business Banking with due consideration for striking a balance among efficiency, flexibility, control and customer service.
  • Design and implement adequate controls to ensure compliance with new or revised regulatory requirements.
  • Ensure operational risks of new banking products / services are adequately addressed and proper internal controls are in place.


  • Review the existing operations process and initiate system enhancements to streamline processes and improve operational effectiveness, efficiency and productivity.


  • Ensure smooth implementation of new policies and procedures, and launching of new products through different channels.


  • Establish controls, monitor and ensure the compliance with policies, procedures and guidelines issued by Compliance Department.


  • Develop procedures and manual for the department/group to get better implementation on compliance policy and relevant procedures and guidelines when necessary. 


  • Identify possible weaknesses in operations controls and notify Compliance Department.


  • Liaise with relevant parties on preparation for business requirement, testing planning, testing scripts and system rollout preparation for systems, new products and new services.


  • Plan and execute and conduct UAT tests according to project timeline.


  • Review operational efficiency and identifying opportunities for enhancement


  • Identify operation deficiencies and make recommendations for rectification and continuous improvement.



  •         Degree holder
  •         Minimum 5 years of experience in retail or business banking operational procedures design and development.
  •        Good knowledge of banking practices, operation system and procedures.
  •        Good interpersonal and communication skills.
  •        Proficiency in Microsoft Excel, Word and Power Point.
  •        Good command of written and spoken English and Chinese (including Putonghua).


To apply, please send your detailed resume or contact Carmen at 3955 1358 for a confidential discussion.

Only shortlisted candidates will be notified.

Applicants who are not contacted within two weeks may consider their applications unsuccessful.

All data collected will be used for recruitment purpose only & will be used strictly confidential.


Conners Consulting Limited 2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong

Tel: (852) 3996 8090       Website:

Additional Information

Career Level
Years of Experience
5 years
Employment Type
Full Time, Permanent

Company Overview

About Conners

Found in 2011 by a group of professionals with wide range of networks and extensive experience in the field. We are focus on searching talent for Banking, Finance & Insurance clients in the region. We are operating by a team of sector experts to providing clients with high quality professional recruitment services. We source and select the best talent for our clients, build up trust and match most suitable job for candidates, create long term relationship with both of our clients and candidates.


Additional Company Information